Dynamic Personal Banker: Customer Growth & Cash Services

First National Bank Texas; Searcy (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

First National Bank Texas is seeking an in-branch customer service representative tasked with handling cash transactions, deposits, and customer inquiries in a fast-paced environment. You will evaluate customer needs and promote bank products and services while maintaining accuracy and efficiency.

The role requires flexible scheduling, reliability, and the ability to work with a diverse customer base, including Spanish-speaking clients.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Six months of work experience in a retail or customer service environment preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Provide exceptional customer service, handling receipts and payments in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow bank policies and supervisor directions.
• Aim for monthly new account production as assigned by management.
• Prospect in-store to drive sales in a busy environment.
• Process deposits and pay out funds accurately and balance daily operations.
• Receive cash and checks, verify amounts, and check endorsements.
• Guard against counterfeit checks and IDs.
• Enter transactions and issue receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services to customers.
• Serve a diverse customer base, including Spanish speakers.
• Attend to other tasks as requested by supervisors.
• Maintain regular and punctual attendance.

Skills

Customer service

Retail experience

Teamwork

Education

High school diploma

Job description

First National Bank Texas is seeking an in-branch customer service representative tasked with handling cash transactions, deposits, and customer inquiries in a fast-paced environment. You will evaluate customer needs and promote bank products and services while maintaining accuracy and efficiency.

The role requires flexible scheduling, reliability, and the ability to work with a diverse customer base, including Spanish-speaking clients.