Spanish-Speaking Personal Banker: Customer-Centric & Sales-Driven

First National Bank Texas; Midlothian (TX); On-site; USD 35,000 - 42,000; Full time

Job summary

First National Bank Texas is hiring a customer-focused team member to handle cash receipts and payments in a high-volume retail banking setting. You will evaluate customer relationships and promote bank products to support financial success, while following policies and supervisor directions.

This role requires accuracy in processing deposits, issuing receipts, cross-selling services, and serving a diverse customer base, including Spanish speakers. Regular attendance is essential.

Responsibilities

• Provide exceptional customer service, involving receipt and payment of cash, in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services.
• Follow established policies in accordance with bank guidance.
• Be accountable for personal achievement of monthly new account production.
• Participate in an active sales environment, potentially with in-store prospecting.
• Process deposits and pay out funds, recording transactions accurately and balancing daily operations.
• Receive cash and checks, verify amounts, and check endorsements as needed.
• Examine cash to guard against counterfeit checks and improper identifications.
• Enter transactions into the computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish-speaking population.
• Perform other tasks as requested by supervisors related to the bank's functions.
• Maintain regular and punctual attendance.
• Approval limits will be based on established authority levels.

Job description

First National Bank Texas is hiring a customer-focused team member to handle cash receipts and payments in a high-volume retail banking setting. You will evaluate customer relationships and promote bank products to support financial success, while following policies and supervisor directions.

This role requires accuracy in processing deposits, issuing receipts, cross-selling services, and serving a diverse customer base, including Spanish speakers. Regular attendance is essential.