Dynamic Personal Banker — Cash, Cross-Sell & Growth

Fhnb; Tempe (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Fhnb in Tempe, AZ is seeking a front-line teller to deliver exceptional customer service in a high-volume banking environment. Under direct supervision, you will handle cash receipts, deposits, and payments, maintain accurate records, and balance daily operations.

This role requires a HS diploma or equivalent, friendliness with a diverse clientele including Spanish speakers, and the ability to work evenings, weekends, and holidays.

Qualifications

• At least 18 years of age.
• High school diploma, high school equivalency or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to work in a team environment.

Responsibilities

• Provide exceptional customer service, involving receipt and payment of cash, in a high-volume sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services.
• Follow established policies in accordance with the bank and supervisor's direction.
• Accountable for personal achievement of monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds in accordance with bank procedures and balance daily operations.
• Receive cash and checks for deposit, verify amounts, and check endorsements.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish-speaking population.

Skills

Customer service

Cash handling

Teamwork

Sales skills

Bilingual Spanish

Education

High school diploma or equivalent

Tools

POS system

Computer skills

Job description

Fhnb in Tempe, AZ is seeking a front-line teller to deliver exceptional customer service in a high-volume banking environment. Under direct supervision, you will handle cash receipts, deposits, and payments, maintain accurate records, and balance daily operations.

This role requires a HS diploma or equivalent, friendliness with a diverse clientele including Spanish speakers, and the ability to work evenings, weekends, and holidays.