Dynamic Metrology Service Coordinator

MSI Viking; Shelby Charter Township (MI); Presencial; USD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Vision insurance

401(k) with company matching

Life insurance

Paid time off

Employee assistance program

Employee referral program

Resumo da oferta

MSI-Viking Gage is seeking a Metrology Service Coordinator to act as the conduit between customers and internal teams, coordinating calibration and repair work and managing service orders from intake to completion.

The role emphasizes organization, problem-solving, and clear communication in a fast-paced environment where priorities shift. On-site in Shelby Charter Township, MI with a comprehensive benefits package and opportunities to support sales, lab and technical staff.

Qualificações

• 2-4 years of scheduling, coordination, customer service, or administrative experience preferred
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and work through interruptions
• Excellent written and verbal communication skills
• Strong customer-service mindset
• Basic computer proficiency, including Microsoft Excel, Word, and Outlook
• High School Diploma or GED required
• Ability to sit at a computer for extended periods of time
• Ability to occasionally lift up to 50 lbs.

Responsabilidades

• Communicate with customers and provide updates on service orders
• Process customer purchase orders and create work orders
• Prepare quotes and schedule calibration and repair work
• Coordinate calibration schedules for company standards
• Invoice completed work orders
• Maintain accurate records and data within company systems
• Work closely with sales, lab, and technical teams to keep service work moving
• Help address customer questions and service-related needs
• Assist with additional warehouse or operational duties as needed

Conhecimentos

Scheduling

Coordination

Customer service

Administrative support

Formação académica

High School Diploma or GED

Ferramentas

Microsoft Excel

Microsoft Word

Microsoft Outlook

Descrição da oferta de emprego

MSI-Viking Gage is seeking a Metrology Service Coordinator to act as the conduit between customers and internal teams, coordinating calibration and repair work and managing service orders from intake to completion.

The role emphasizes organization, problem-solving, and clear communication in a fast-paced environment where priorities shift. On-site in Shelby Charter Township, MI with a comprehensive benefits package and opportunities to support sales, lab and technical staff.