Dynamic Loan & Tax Services Rep (Temp)

World-Finance-Company-of-Kentucky,-LLC; Elizabethtown (KY); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Bonus opportunities

Comprehensive benefits

401(k) with company match

Paid holidays

Vacation time

Mental health support

Job summary

World Finance is seeking a temporary Financial Services Representative to drive loan sales, manage delinquent accounts, and assist customers with tax returns. You will perform daily outbound calls, meet with customers in person, and close loans while maintaining accurate records.

This front-line role emphasizes high-volume performance, compliance, and collaboration across branches. We offer performance-based bonus opportunities, comprehensive benefits, and a clear path for advancement within a

Qualifications

• High school diploma or equivalent.
• Valid driver's license, reliable transportation, and current insurance.
• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.
• Strong communication, problem-solving, and organizational skills.
• Basic computer skills with accurate and consistent data entry.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound customer outreach for collections, application follow-up, tax services, and new business generation; thrive in a high-volume, phone-intensive environment.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Prepare individual tax returns, gather and review required documentation, and assist customers with tax-related questions in compliance with company policies and applicable regulations.
• Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution.
• Process payments, account updates, tax-related documentation, and document all activity in company systems.
• Maintain accurate and compliant records, including timely credit denial letters and required tax documentation.
• Handle and balance cash, and complete required bank runs to deliver deposits.
• Follow company policies, procedures, and regulatory requirements.
• Complete required training and meet performance expectations for sales, collections, tax preparation, and account management.

Skills

Sales experience

Customer service

Collections

Account management

High-volume calls

Education

High School Diploma

Job description

World Finance is seeking a temporary Financial Services Representative to drive loan sales, manage delinquent accounts, and assist customers with tax returns. You will perform daily outbound calls, meet with customers in person, and close loans while maintaining accurate records.

This front-line role emphasizes high-volume performance, compliance, and collaboration across branches. We offer performance-based bonus opportunities, comprehensive benefits, and a clear path for advancement within a