Dynamic LFTG Personal Shopper – Fast-Paced, Guest-Focused

Lowes Foods, LLC; Oak Ridge (NC); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Lowes Foods, LLC is seeking a friendly Personal Shopper for our Go To online ordering program in Oak Ridge, NC. You will accurately pick guest orders and engage customers to understand their needs and preferences, while maintaining a positive, energetic attitude.

This role provides hands-on experience across ecommerce, logistics, customer service, and grocery retail, with opportunities to support marketing and outreach efforts and help grow the store's fastest-growing sales channel.

Qualifications

• Friendly, energetic, genuine, and outgoing personality.
• Strong people skills with clear, professional communication.
• Ability to work well with others and adapt to different viewpoints.
• Able to lift 25 lbs consistently and 50 lbs occasionally.
• Able to read, understand information, and take direction.
• Able to stand, walk, bend, and kneel for extended periods.
• Able to communicate with supervision and follow directions.
• Comfort with computers and handheld devices; basic Microsoft Office skills.
• Able to troubleshoot basic system or equipment issues with team support.

Responsibilities

• Pick guests’ orders based on guidelines and best practices.
• Interact with guests in a genuine, fun, and interactive manner.
• Work efficiently when picking, staging, and carrying out orders.
• Greet guests and review orders.
• Bag, load, and handle orders safely.
• Record variances on guest pick list.
• Maintain records for the position and program and transmit data as scheduled.
• Perform basic maintenance on hardware and software.
• Maintain station and equipment; communicate issues to support.
• Conduct in-store promotions of the program.
• Assist with marketing activities in the community when needed.
• Provide in-store guest service (bagging, locate products, cleaning).
• Maintain a professional appearance and attitude.

Skills

People skills

Customer interaction

Teamwork

Lifting 25 lbs

Reading & comprehension

Mobility: walk/bend/stand

Tech literacy

Android/iOS devices

Microsoft Office

Tools

Android/iOS devices

Microsoft Office

Job description

Lowes Foods, LLC is seeking a friendly Personal Shopper for our Go To online ordering program in Oak Ridge, NC. You will accurately pick guest orders and engage customers to understand their needs and preferences, while maintaining a positive, energetic attitude.

This role provides hands-on experience across ecommerce, logistics, customer service, and grocery retail, with opportunities to support marketing and outreach efforts and help grow the store's fastest-growing sales channel.