Dynamic Leasing Specialist

Harbor Group Management in; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salaries

401(k) plan with employer matching

Paid time off & holidays

Health savings account

Employee apartment discount

Tuition reimbursement

Volunteer opportunities

Employee recognition programs

Job summary

Harbor Group Management Company is seeking a Leasing Specialist to drive occupancy and resident satisfaction at a multi-family community in Phoenix. You will show and lease apartments, coordinate marketing efforts, and support the Property Manager to ensure a positive living experience and strong financial performance.

The role requires leasing, sales, or customer service experience, proficiency with Microsoft Office and property management software, and strong communication skills.

Qualifications

• High School Diploma or equivalent.
• Experience in leasing, sales, or customer service; property management preferred.
• Proficient with Microsoft Office and property management software.

Responsibilities

• Greet prospective residents, conduct property tours, and showcase available apartments and amenities.
• Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.
• Ensure units are move-in ready by inspecting them before occupancy and coordinating with maintenance.
• Execute lease agreements and move-in packages, ensuring a smooth onboarding process for new residents.
• Design and implement marketing plans to generate traffic and maintain occupancy.
• Promote the community via digital platforms and email campaigns.
• Coordinate resident referral programs and local networking efforts.
• Maintain knowledge of market conditions, competitor properties, and rental trends.
• Support resident retention with excellent customer service and timely responses.
• Conduct follow-up communication with prospects and new residents to ensure satisfaction.
• Assist with rent collection and delinquent accounts, and support admin tasks.

Skills

Microsoft Office

Property Management software

Customer service

Communication

Social media management

Education

High School Diploma or equivalent

Tools

Yardi

OneSite

Job description

Harbor Group Management Company is seeking a Leasing Specialist to drive occupancy and resident satisfaction at a multi-family community in Phoenix. You will show and lease apartments, coordinate marketing efforts, and support the Property Manager to ensure a positive living experience and strong financial performance.

The role requires leasing, sales, or customer service experience, proficiency with Microsoft Office and property management software, and strong communication skills.