Resident Experience & Leasing Specialist

Harbor Group; Michigan; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

401(k) plan with employer matching

PTO & 10+ paid holidays

HSA

Life Insurance

Short-Term Disability

Employee discount

Tuition reimbursement

Volunteer & community service

Job summary

Harbor Group is seeking a Leasing Specialist to drive occupancy in a multi-family community. You will show apartments, process applications, and support the Property Manager to ensure a positive resident experience and solid financial performance.

The role requires strong communication, organizational skills, and the ability to work with residents and vendors. Weekend hours may be required as needed.

Qualifications

• Minimum one year of leasing, sales, or customer service experience.
• Proficient with Microsoft Office and property management software.
• Excellent organizational and communication skills.
• Customer-service oriented with ability to interact professionally with residents and vendors.

Responsibilities

• Greet prospective residents, conduct property tours, and showcase available apartments.
• Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.
• Ensure units are move-in ready by inspecting them and coordinating with maintenance.
• Execute lease agreements and move-in packages to ensure a smooth onboarding.
• Design and implement short- and long-term marketing plans to generate traffic and maintain occupancy.
• Promote the community via digital platforms and email campaigns.

Skills

Leasing experience

Customer service

Sales

Communication

Organization

Education

High School Diploma

Tools

Microsoft Office

Property management software

Job description

Harbor Group is seeking a Leasing Specialist to drive occupancy in a multi-family community. You will show apartments, process applications, and support the Property Manager to ensure a positive resident experience and solid financial performance.

The role requires strong communication, organizational skills, and the ability to work with residents and vendors. Weekend hours may be required as needed.