Dynamic Laundry Attendant — Flexible Hours & Growth

SpinXpress Laundry; Brownsville (TX); On-site; USD 9,600 - 17,000; Full time

Job summary

SpinXpress Laundry in Brownsville, TX is hiring a Wash Dry Fold Attendant to join a fast-paced team. You will process wash and fold orders, keep a clean workspace, and deliver top-tier customer service in a friendly environment.

The role emphasizes teamwork, reliability, safety, and the ability to educate customers about services while maintaining deadlines and a neat facility. Join us to grow with a community-focused laundry provider.

Qualifications

• Experience in providing exceptional customer service, ensuring every interaction leaves a positive impression
• Ability to maintain a clean, organized, and welcoming work environment, contributing to a fun and inviting atmosphere
• Proven track record of building strong relationships within the community, enhancing customer loyalty and satisfaction
• Ability to respond promptly and effectively to customer inquiries and issues, demonstrating a sense of urgency and care
• Experience in educating customers about services, products, and promotions, adding value to their experience
• Ability to follow company policies and procedures, ensuring consistency and reliability in service delivery
• Commitment to prioritizing safety for both customers and associates, fostering a secure environment for all involved
• Ability to be at work on time when scheduled

Responsibilities

• Customer Service / Teamwork / Community Satisfaction / Career Growth
• Create a Fun and Welcoming job environment by maintaining a clean, neat, and organized work area/facility
• Be a part of changing the way people think about laundry
• Build strong customer relationships within our communities by providing an Excellent Customer Service Experience
• Respond with urgency to customer inquiries, product and service questions, along with any customer issues
• Educate and share our services, products, and promotions - sharing value for our customers
• Follow our company policies and procedures
• Comply with our uniform dress code
• Prioritize both Customer and Associate Safety
• Be an integral part of our organization and help drive our Wash Dry Fold growth:
• Wash & Fold
• Place, take in, receive, process, and ring up all Wash Dry Fold orders in our POS system
• Offer/share with our customers our Wash, Dry, Fold values and services
• Sort, separate, wash, dry, fold, and hang guests' laundry
• Inspect laundry for stains or damage and treat and/or report as necessary
• Deliver a high-quality Wash, Dry, Fold experience for our customers with their laundry
• Maintain inventory of all Wash Dry Fold supplies
• Strong attention to detail and organizational skills
• Knowledge of proper laundry procedures and best practices
• Excellent time management skills to meet deadlines
• Must be able to lift 20lbs or more on a consistent basis
• Maintain upkeep of all laundry machines and inform the leader of any maintenance needs

Skills

Customer service

Clean workspace

Relationship building

Urgency & responsiveness

Education of services

Policies & procedures

Safety awareness

Punctuality

Tools

POS system

Job description

SpinXpress Laundry in Brownsville, TX is hiring a Wash Dry Fold Attendant to join a fast-paced team. You will process wash and fold orders, keep a clean workspace, and deliver top-tier customer service in a friendly environment.

The role emphasizes teamwork, reliability, safety, and the ability to educate customers about services while maintaining deadlines and a neat facility. Join us to grow with a community-focused laundry provider.