Dynamic Guest Experience Tour Host

asmglobal; San Francisco (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

Legends Global is seeking a Tour Ambassador to deliver an engaging, interactive guest experience at our venue. You will greet guests, support safety, and help guests connect with the overall venue experience.

Reporting to the Tour Ambassador Supervisor, you will manage large groups, communicate clearly, and provide outstanding service during non-traditional hours including nights, weekends, and holidays. Multilingual abilities and strong professional demeanor are valued as you participate in a

Qualifications

• HIGH level of demonstrated professionalism and customer service.
• Excellent written and verbal skills – multi-lingual a plus.
• Energetic and outgoing personality..

Responsibilities

• Greeting guests as they enter assigned areas.
• Ensuring safety of our guests while waiting, on tour or in assigned areas.
• Providing a high level of customer service for the guest, resolving issues and referring issues to a Supervisor as necessary to ensure a pleasant experience.
• Ability to perform and present information in a concise, legible manner to our guests – must be able to speak loudly and clearly, and be able to manage a big group.
• Performs other duties as necessary or required by management.
• Non-traditional hours (Nights, Weekends & Holidays as necessary)

Skills

Professionalism

Customer service

Multilingual

Energetic personality

Job description

Legends Global is seeking a Tour Ambassador to deliver an engaging, interactive guest experience at our venue. You will greet guests, support safety, and help guests connect with the overall venue experience.

Reporting to the Tour Ambassador Supervisor, you will manage large groups, communicate clearly, and provide outstanding service during non-traditional hours including nights, weekends, and holidays. Multilingual abilities and strong professional demeanor are valued as you participate in a