Dynamic General Manager: Lead Teams, Delight Guests

Jem Restaurant Management Corporation; San Jose (CA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Competitive Salary

Benefits

Growth Opportunities

Paid Time Off

Fun Work Environment

Job summary

Wendy's General Manager in San Jose leads daily restaurant operations, setting the tone for a fun, energetic, and welcoming environment for guests and team members.

You will manage budgets, drive profitability, recruit and develop staff, handle customer feedback, implement operational improvements, and build relationships with the local community through marketing initiatives that attract new customers and improve loyalty, while upholding Wendy's standards.

Qualifications

• 3+ years of restaurant management or equivalent experience.
• Proven leadership with ability to coach and inspire diverse teams.
• Strong focus on customer service and guest satisfaction.
• Solid budgeting, P&L understanding, and cost control.
• Problem solver with a proactive, energetic attitude.

Responsibilities

• Lead by example and motivate the team to deliver exceptional service.
• Oversee daily operations, manage budgets, and drive profitability.
• Recruit, train, and develop staff, fostering teamwork and growth.
• Ensure a positive customer experience and handle feedback.
• Engage with the local community and implement marketing initiatives.

Skills

Leadership

Customer service

Budgeting

P&L management

Team development

Job description

Wendy's General Manager in San Jose leads daily restaurant operations, setting the tone for a fun, energetic, and welcoming environment for guests and team members.

You will manage budgets, drive profitability, recruit and develop staff, handle customer feedback, implement operational improvements, and build relationships with the local community through marketing initiatives that attract new customers and improve loyalty, while upholding Wendy's standards.