Dynamic Floating Patient Access Specialist

Jupiter Medical Center; Lexington (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Jupiter Medical Center seeks a Patient Access Specialist to deliver a dynamic customer experience and obtain demographic, insurance, and medical information for accurate registration. The role includes insurance verification, data collection, and processing authorizations electronically, with liaison duties to payers and internal teams.

Strong communication, confidentiality, and confidentiality are essential.

Qualifications

• High School graduate or equivalent.
• Billing and Coding Certification preferred.
• BLS certification through the American Heart Association.
• Experience using EMR systems, insurance verification, eligibility and electronic billing.
• Knowledge of health insurance plans and benefits.
• Maintain confidentiality.
• Experience in a customer support role.
• Medical terminology knowledge.
• Proficient in Microsoft Office.
• Ability to set priorities and manage time.
• Flexible, service oriented and dedicated.
• Exceptional written and verbal communication.
• Strong organizational skills and multitasking.
• Strong interpersonal and listening skills.

Responsibilities

• Obtain demographic, insurance, and medical information to register patients.
• Perform insurance verification and data collection.
• Maintain documentation in all systems.
• Identify patient financial responsibilities and collect monies.
• Act as liaison to internal and external customers to access hospital services.
• Process authorizations electronically via payer portals, fax, or phone with payers.
• Provide coverage for coworkers when needed.
• Answer phones and direct calls; document messages.
• Communicate with physicians and staff regarding documentation needs.
• Maintain patient records confidentiality.
• Check data errors and educate team members.
• Adhere to Medicare, Medicaid and managed care requirements.
• Run daily insurance update and exception reports.
• Complete end-of-day responsibilities.
• Perform other duties as assigned.

Skills

Communication skills

Interpersonal skills

Time management

Confidentiality

Customer support

Medical terminology

Attention to detail

Multitasking

Verbal communication

Written communication

Listening skills

Team collaboration

Education

High School diploma or equivalent

Billing and Coding Certification preferred

BLS certification (AHA)

Tools

EMR systems

Microsoft Office

Job description

Jupiter Medical Center seeks a Patient Access Specialist to deliver a dynamic customer experience and obtain demographic, insurance, and medical information for accurate registration. The role includes insurance verification, data collection, and processing authorizations electronically, with liaison duties to payers and internal teams.

Strong communication, confidentiality, and confidentiality are essential.