Dynamic Financial Services & Loans Specialist

World Finance Company of Indiana, LLC; Merrillville (IN); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Promote from within

Performance-based earnings

Comprehensive benefits

401(k) with match

Paid holidays

Volunteer time

Job summary

World Acceptance Corporation in Merrillville, IN is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax services and deposits.

The role requires daily outbound calling, in-person meetings, and meeting performance goals across sales, collections, tax services, and branch operations, with opportunities for performance-based earnings and career advancement.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Ability to handle high-volume calls and difficult conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.
• Strong communication, problem-solving, and organizational skills.
• Basic computer skills with accurate data entry.
• Must be able to obtain required insurance licensing.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation; thrive in a high-volume environment.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Assist customers in person with loan applications, tax preparation services, payments, and account questions.
• Process payments, account updates, tax-related documentation, and document all activity in company systems.
• Maintain accurate and compliant records and adhere to regulatory requirements.

Skills

Sales experience

Customer service

Collections

Account management

High-volume calling

Communication

Problem-solving

Organizational skills

Data entry

Education

High school diploma or equivalent

Job description

World Acceptance Corporation in Merrillville, IN is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax services and deposits.

The role requires daily outbound calling, in-person meetings, and meeting performance goals across sales, collections, tax services, and branch operations, with opportunities for performance-based earnings and career advancement.