Dynamic Dealership Sales Leader & Trainer

Key Auto Group; Hazlewood (PA); On-site; USD 70,000 - 110,000; Full time

Job summary

Key Ford of Hazelton, part of Key Auto Group, seeks a Dealership Sales Manager to lead the sales team and drive customer satisfaction. You will work closely with customers to build relationships, supervise staff, and guide negotiations.

The role focuses on inventory planning with the GM, staff training, performance monitoring and process improvement using CRM/DMS tools. A high-energy, process-oriented leader with strong communication and organization will thrive.

Qualifications

• Process-oriented approach with strong communication and customer service.
• High-energy, enthusiastic personality with a proactive attitude.
• Experience with technology and Microsoft applications; knowledge of DMS/CRM systems.

Responsibilities

• Work directly with customers to develop enriching relationships that improve client happiness and fuel the sales process.
• Establish trust among customers to establish a strong network of clientele and prospects.
• Provide training and support to sales staff and assist in closing deals.
• Facilitate regular sales training to continue team growth.
• Demonstrate leadership by setting a clear vision and goals for the sales targeted performance.
• Engage and motivate the team to achieve key goals, performance expectations, and standard methodology processes.
• Drive business through a high level of involvement in day-to-day operations.
• Lead the negotiation process ensuring that customers understand their vehicle purchase options and pricing.
• Partner with the General Manager to plan and run vehicle inventory.
• Assist in running controllable expense elements for the New and Used Vehicle Departments.
• Analyze business metrics to resolve shortfalls and implement action plans to elevate performance.

Skills

Process-oriented

Excellent communication

Customer service skills

Energetic personality

Microsoft applications

Organization and follow-up

Experience with technology

Education

High School diploma or equivalent

College degree preferred

Tools

DMS

CRM systems

Job description

Key Ford of Hazelton, part of Key Auto Group, seeks a Dealership Sales Manager to lead the sales team and drive customer satisfaction. You will work closely with customers to build relationships, supervise staff, and guide negotiations.

The role focuses on inventory planning with the GM, staff training, performance monitoring and process improvement using CRM/DMS tools. A high-energy, process-oriented leader with strong communication and organization will thrive.