Dynamic Community Recreation Front Desk Specialist

City-of-Escondido; Escondido (CA); On-site; USD 21,000 - 29,000; Part time

Job summary

The City of Escondido is seeking energetic individuals for a front counter role at the East Valley Community Center. The position involves engaging the public, assisting with registrations, answering phones and emails, processing payments, and supporting room and gym setup.

Shifts vary and include weekdays and weekends. Candidates should have strong customer service skills, be organized, able to multi-task, and capable of lifting up to 50 lbs. Bilingual English/Spanish is highly desirable.

Qualifications

• 18 years of age at the time of employment.
• High school graduate or equivalent.
• First Aid and CPR Certification.
• Bilingual (English/Spanish) is highly desirable.

Responsibilities

• Assist customers in front counter operations including activity registration, answering phones/emails, handling payments, prepare room/gym set-ups, and general office duties.
• Provide assistance to City staff, outside agencies and general public regarding all community programs offered by the City of Escondido.
• Monitors all activities occurring in the facility to assure safety and security of public and staff.
• Providing excellent customer service via phone, email, and in-person.
• Handle all emergencies, incidents, and/or injuries.
• Promote programs and events to customers.
• All other duties as assigned.

Skills

Customer service

Communication

Team orientation

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

The City of Escondido is seeking energetic individuals for a front counter role at the East Valley Community Center. The position involves engaging the public, assisting with registrations, answering phones and emails, processing payments, and supporting room and gym setup.

Shifts vary and include weekdays and weekends. Candidates should have strong customer service skills, be organized, able to multi-task, and capable of lifting up to 50 lbs. Bilingual English/Spanish is highly desirable.