Dynamic Casino Marketing Coordinator

ViziRecruiter,LLC.; Charles Town, Northern (WV, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Penn Entertainment is seeking an enthusiastic, customer-service oriented team member to support Marketing Promotions in West Virginia. You will help set up and follow up on casino promotions, assist at Marketing Center/Box Office and Event Center counters, and explain promotions to guests while promoting the loyalty program.

Typical duties include cash handling, clerical tasks, and collaborating with multiple departments. Evening/weekend/holiday availability is required to meet business needs.

Qualifications

• Must be at least 21 years of age.
• High school diploma or GED; one year of customer service experience; marketing experience preferred.
• Strong communication and interpersonal skills; able to interact with guests and staff responsibly.
• Proficiency with Microsoft Office (Access, Excel, Word, Outlook).

Responsibilities

• Assists and supports the Marketing Department with the set-up execution and follow-up of casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events.
• Attends Marketing Center, Box Office and Event Center counters as needed; may include handling cash and Guest Comps.
• Assists all customers (internal and external) with their concerns.
• Welcomes bus patrons, confirms, counts, balances and distributes coupons.
• Completes paperwork supporting promotions and bus; performs light clerical tasks.

Job description

Penn Entertainment is seeking an enthusiastic, customer-service oriented team member to support Marketing Promotions in West Virginia. You will help set up and follow up on casino promotions, assist at Marketing Center/Box Office and Event Center counters, and explain promotions to guests while promoting the loyalty program.

Typical duties include cash handling, clerical tasks, and collaborating with multiple departments. Evening/weekend/holiday availability is required to meet business needs.