Auto Dealership Front Desk & Cashier Specialist

Sheridan Nissan, L.L.C.; Wilmington (DE); On-site; USD 30,000 - 36,000; Full time

Job summary

Sheridan Nissan, L.L.C. is seeking a cashier/receptionist with strong customer service skills to greet callers, direct inquiries, and perform basic accounting tasks in accounts receivable and payable.

The role involves handling payments, making change, and managing multiple phone lines in a fast-paced dealership environment. Ideal candidates will have experience with Microsoft Office, a professional appearance, and flexibility to work weeknights and weekends as needed.

Qualifications

• Experience with Microsoft Office suite is preferred.
• Excellent customer service and communication skills.
• Reliable and professional appearance.

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system.
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
• Make change accurately and issue receipts to customers.
• Answer phones and direct customers to the proper department and follow up in a timely manner.
• Handle customer complaints diplomatically and refer to the appropriate person for resolution.
• Operate switchboard telephone system.
• Communicate with callers in a professional, friendly and efficient manner, minimizing hold times.
• Assist the managers with various clerical duties as needed.
• Be friendly, professional, courteous and efficient when working with all customers and employees.
• Familiarize yourself with department structures and internal procedures for assisting customers efficiently.

Skills

Customer service

Microsoft Office

Job description

Sheridan Nissan, L.L.C. is seeking a cashier/receptionist with strong customer service skills to greet callers, direct inquiries, and perform basic accounting tasks in accounts receivable and payable.

The role involves handling payments, making change, and managing multiple phone lines in a fast-paced dealership environment. Ideal candidates will have experience with Microsoft Office, a professional appearance, and flexibility to work weeknights and weekends as needed.