Dynamic Call Center Sales Associate

Shik Innovation Group; Houston (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Initial training

Career growth

Performance-based pay

Job summary

SHIK Innovation Group is seeking a motivated and persuasive Call Center Representative to connect with customers over the phone, provide product information, and generate sales opportunities. You will enjoy communicating with people, understanding their needs, and helping them discover products and services that offer value.

This role offers initial training, ongoing coaching, and a supportive, performance-driven team environment with opportunities for growth.

Qualifications

• Excellent verbal communication and active listening skills.
• Confident, persuasive, and customer-oriented personality.
• Comfortable speaking with different types of customers.
• Strong problem-solving and relationship-building abilities.
• Goal-oriented attitude and willingness to learn.
• Previous call center or sales experience is a plus but not required.

Responsibilities

• Handle incoming and outgoing customer calls.
• Introduce products, services, and promotional offers to potential customers.
• Explain product features, benefits, and available options.
• Identify customer needs and recommend suitable solutions.
• Generate leads and follow up with interested prospects.
• Answer questions and address customer concerns professionally.
• Handle basic sales objections and encourage purchasing decisions.
• Guide customers through the sales process when appropriate.
• Maintain positive customer relationships through professional conversations.
• Work toward individual and team sales and service targets.

Skills

Verbal communication

Active listening

Customer-oriented

Persuasive

Problem-solving

Relationship-building

Goal-oriented

Learning mindset

Job description

SHIK Innovation Group is seeking a motivated and persuasive Call Center Representative to connect with customers over the phone, provide product information, and generate sales opportunities. You will enjoy communicating with people, understanding their needs, and helping them discover products and services that offer value.

This role offers initial training, ongoing coaching, and a supportive, performance-driven team environment with opportunities for growth.