Automotive Service Advisor

Toyota of Cape Coral; South Carolina; On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Paid time off

Employee discounts

Job summary

Fred Anderson Kia of Greenville is seeking an Automotive Service Advisor to join our service team. We are looking for energetic, customer-focused individuals who can guide guests through vehicle maintenance and repairs with clear communication.

You will build rapport and present repair options professionally while ensuring service excellence. A valid driver’s license and strong organizational skills are required.

Qualifications

• Friendly and outgoing personality
• Strong communication and organizational skills
• Ability to build rapport with guests through the service process
• Assist customers in maintaining vehicles per manufacturer standards
• Present needed repairs and maintenance professionally
• Learn to overcome objections and close sales in line with company standards
• Prior sales, customer service, or hospitality experience preferred
• Valid driver’s license with acceptable motor vehicle record

Responsibilities

• Assist guests with the service process from drop-off to completion
• Explain needed repairs and maintenance clearly and honestly
• Provide high-quality, professional presentation of recommendations
• Follow up with guests to ensure satisfaction and retention
• Support the service team to maintain vehicle standards and timelines

Skills

Customer service

Communication

Time management

Sales experience

Hospitality experience

Education

High school diploma

Job description

## Automotive Service AdvisorApply: Fred Anderson Kia of Greenville: Full time: Posted Yesterday: R2737**Join our team:** *Fred Anderson Automotive Group is looking for an Automotive Service Advisor for our***Kia Of Greenville.***We are looking for energetic and outgoing personalities with a proven track record of customer service to deliver quality and professional service to our service customers when they bring their vehicles in for their scheduled maintenance and repairs. The ideal candidate will possess strong communication and time management skills and the ability to build rapport with customers as they assist customers through the service process.* The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including: Toyota, Subaru, Nissan, Kia, GMC, Buick, Chevrolet, Cadillac, Hyundai, Genesis, Acura, and Honda. We are in the best markets in the southeast. Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success **What we have to offer:** · A culture of caring, belonging, and respect for everyone· Managers that people want to work with· Career growth and advancement· Leadership development, innovative training and learning systems· Competitive compensation plans· 401k retirement plans with company match· Comprehensive health benefits packages, including telehealth and behavioral health services· Paid employee referral, recognition, and bonus programs· Paid time off, bereavement, and vacation benefits· Industry leading maternity and paternity leave· Employee discounts on parts, service, vehicle purchases, and local entertainment **What we are looking for:** · Individuals with friendly and outgoing personalities· Ability to build rapport and follow up with guests throughout the service process· Possess strong communication and organizational skills· Assist customers in maintaining vehicles according to manufacturer standards· Perform high-quality, professional, and knowledgeable presentation of needed repairs and maintenance· Strong focus on providing the highest level of customer service to our guests· Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards· Individuals with prior sales, customer service, or hospitality experience· Valid driver’s license with acceptable motor vehicle record is required· Highschool diploma or equivalent