DVR-Program Coordinator

STI; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

STI is seeking a Program Coordinator for the Division of Vital Records in Indiana to support data-driven policy on birth, death, and fetal death records. The role focuses on day-to-day program needs, confidentiality, and professional interaction with internal and external stakeholders.

Responsibilities include outreach to data providers, data analysis of error reports, and compiling information on procedures and policies. Strong Excel skills and attention to detail are required.

Qualifications

• 2 years of experience in program coordination.
• General knowledge of the program area.
• Working knowledge of applicable legislation, guidelines, agency policy, and professional standards and practices.
• Extensive attention to detail.
• Ability to research and compile specific topics related to the program area.
• Ability to communicate orally and in writing.
• Ability to work under deadline.
• Ability to operate effectively in a group decision-making process.
• Tact in dealing with other agency personnel and the public.

Responsibilities

• Outreach to data providers to resolve data quality issues.
• Analyze data, error reports, and validity-related issues.
• Research and compile information on program aspects.
• Ensure queries, data analyses, and daily functions are performed.
• Answer basic questions about data quality policies and procedures.
• Maintain current and historical files for the program.
• Prepare and disseminate training materials and resources.

Skills

Excel proficiency

Data analysis

Communication

Customer service

Meeting minutes

Education

Associate's Degree

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft Teams

Job description

Program Coordinator, Division of Vital Records

As the Program Coordinator, you will be responsible for assisting with the day‑to‑day program needs of the Vital Records – Data Quality team. The purpose of this position requires the candidate to be focused on data‑driven policy to determine appropriate evidence‑based activities directly related to birth, death, and fetal death. This position requires professionalism, confidentiality, and tact when dealing with our internal and external stakeholders.

Essential Duties/Responsibilities

• Outreach to our data providers to resolve outstanding records or data quality issues.
• Analyze data, error reports, and other validity-related issues.
• Research and compile information on specific aspects of theprogram such as procedures, needs and policies
• Ensures that queries, data analysis, and other daily functions are performed
• Answer basic customer questions about data quality policies and procedures.
• Receives correspondence, determines appropriate action, and composes replies
• Establish, organize, and maintain current and historicalfiles related to the program.
• Collect information to help in the preparation of program reports
• Schedule, prepare, and disseminate all program-related training materials and resources to our Local Health Departments.
• The job description is not designed to cover or contain acomprehensive listing of activities, duties, or responsibilities that arerequired of the employee and may change or be reassigned at any time.

Job Requirements

• 2years of experience in program coordination.
• Generalknowledge of the program area.
• Workingknowledge of applicable legislation, guidelines, agency policy, andprofessional standards and practices.
• Extensiveattention to detail.
• Abilityto research and compile specific topics related to the program area.
• Abilityto communicate orally and in writing.
• Abilityto work under deadline.
• Abilityto operate effectively in a group decision-making process.
• Tactin dealing with other agency personnel and the public.

Working Conditions

This role performs work in astandard office environment.

Required / Desired Skills

• Strong Microsoft Excel Experience, including preparing spreadsheets, reports, Pivot tables.
  3
  Years
• Prior experience working with statistics/data including formulating reports utilizing the data.
  3
  Years
• Prior experience keeping meeting minutes/notes.
  1
  Years
• Prior exp. working w/budget allocations and purchasing teams.
  1
  Years
• Prior customer service experience
  5
  Years
• Strong data entry experience
  5
  Years
• Experience with Microsoft Office. Outlook, Word, Excel, Teams
  0
• Ability to communicate effective and professional, both verbally and in writing, to multi-professional agencies.
  0
• Associates Degree
  Nice to have
  0
• Ability to think criticaly and problem solve
  0