DV/SA Case Manager & Survivor Advocate

Crisis Services; Buffalo (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive pay with annual increases

Paid training and professional growth

CWA Local 1122 union membership

Generous paid time off and meal breaks

Calm app subscription for employees &家

Quiet Room onsite

Exercise Room onsite

Lactation Room onsite

Health insurance with employer premium

$300/year Flexible Spending Account

Dental, vision and ancillary coverage

403(b) plan with employer match

Public Service Loan Forgiveness

Job summary

Crisis Services in Buffalo, NY is seeking a Domestic Violence / Sexual Assault Case Manager to support survivors through crisis intervention, case management, advocacy and follow-up within the Advocate Department’s Prevention Team. The role is full-time and onsite at the Erie County Sheriff's Office, with a schedule that may include some evenings or weekends.

The position requires a Bachelor’s or Master’s degree in human services, public health, social work or related field and a minimum of 6

Qualifications

• Bachelor’s Degree or Master’s degree from an accredited college and/or university in human services, public health, social work or related field, or equivalent experience
• A minimum of 6 months’ relevant work experience preferably providing direct services in domestic/family violence response and/or prevention work
• Demonstrated knowledge of domestic violence dynamics and effects, public awareness and crisis intervention services
• Clear and calm judgment centered on survivors and ability to maintain ethical boundaries with clients
• Skilled in strategic and diplomatic collaboration
• Knowledge of practices and principles of empowerment
• A high degree of compassion, discretion and understanding for clients
• Ability to work independently, in an organized fashion, maintaining attention to detail and accurate records
• Ability to manage multiple tasks and establish priorities in a rapidly changing and fast-paced environment
• A valid NYS driver’s license with a clean driving record and access to reliable automobile

Responsibilities

• Provide crisis intervention, case management, advocacy and follow-up services to survivors of domestic violence and sexual assault
• Coordinate with Erie County Sheriff’s Office jurisdiction for patient and client support
• Assist with linkages between law enforcement, the district attorney’s office and other community-based agencies
• Offer personal and criminal justice advocacy and accompaniment for survivors
• Support presentations at emergency departments, police precincts and courts as needed

Skills

DV/SA case management

Crisis intervention

Advocacy

Collaborative work

Ethical boundaries

Education

Bachelor’s or Master’s in human services/public health/social work or related field

Job description

Crisis Services in Buffalo, NY is seeking a Domestic Violence / Sexual Assault Case Manager to support survivors through crisis intervention, case management, advocacy and follow-up within the Advocate Department’s Prevention Team. The role is full-time and onsite at the Erie County Sheriff's Office, with a schedule that may include some evenings or weekends.

The position requires a Bachelor’s or Master’s degree in human services, public health, social work or related field and a minimum of 6