DV Outreach Program Manager

Rose Brooks; Kansas City, Northern (MO, KY); Hybrid; USD 55,000 - 70,000; Full time

Job summary

Rose Brooks Center in Kansas City, MO, seeks a full-time Domestic Violence Outreach (Hospital Advocacy) Program Manager to lead the Bridge Program and supervise staff delivering advocacy and crisis intervention in partnership with health systems and community partners.

With a focus on trauma-informed care, accessibility, and measurable outcomes, the role involves program development, grant reporting, staff supervision, and coordinating referrals while maintaining high standards and collaboration

Qualifications

• Two years’ advocacy experience preferred with vulnerable populations.
• One year supervisory/demonstrated leadership experience.
• Experience providing training and consultation on domestic violence dynamics.
• Program development and project management experience.
• Thorough knowledge of domestic violence dynamics and best practices.
• Ability to work independently with minimal supervision.
• Ability to collaborate with internal and external partners.
• Effective verbal and written communication skills, including training and facilitation.
• Proficient in MS Office; valid driver’s license and insurance.

Responsibilities

• Manage the Bridge Program and supervise Bridge Program staff.
• Ensure services align with quality standards and trauma-informed care.
• Collaborate with Director of Community Programs, health systems, and partners.
• Oversee grant reporting, program quality, and continuous improvement.
• Dispatch workday Bridge referrals and coordinate staffing.
• Support accessibility and program outcomes through team coordination.

Skills

Advocacy experience

Supervisory experience

Training and facilitation

Program development

Collaboration

Verbal and written communication

MS Office

Driver’s license

Education

Bachelor's degree in social work/related field

Tools

MS Office

Job description

Domestic Violence Outreach (Hospital Advocacy) Program Manager

Kansas City, MO. Rose Brooks Center, a nonprofit domestic violence agency, is currently seeking a full-time Domestic Violence Outreach (Hospital Advocacy) Program Manager.

The Domestic Violence Outreach (Hospital Advocacy) Program Manager (internal classification: Bridge Program Manager) is responsible for managing the Bridge Program and supervising Bridge Program staff in the provision of advocacy and crisis intervention services. In partnership with the Director of Community Programs, this role ensures services are consistent with Rose Brooks Center’s quality standards, principles of trauma-informed care, accessibility, and program outcomes. This position works collaboratively with Bridge Program staff, internal teams, and health systems and community partners.

Other aspects of the position:

• Perform all job responsibilities in accordance with agency policies and procedures, while demonstrating proficiency in all RBC competencies and utilizing the principles of trauma informed care and accessibility; demonstrates a commitment to the overall mission of Rose Brooks Center.
• Maintain awareness about the risks of secondary trauma and understand one’s own responsibility of self-care.
• Attend scheduled staff, team and supervision meetings; participate in all required trainings.
• Other responsibilities include grant reporting, program quality and continuous improvement.
• This position manages the dispatching of workday Bridge referrals.

Qualifications:

Required:

• Two years’ advocacy experience, preferably working with vulnerable populations in a domestic violence agency and/or hospital, or commensurate experience.
• One year supervisory/demonstrated leadership experience.
• Experience providing training and consultation related to domestic violence dynamics and policies.
• Program development and project management experience.
• Thorough knowledge of domestic violence dynamics and best practices.
• Ability to work independently with minimal supervision.
• Ability to work collaboratively and cooperatively with others, both internally and externally.
• Effective verbal and written communication skills, including training and facilitation skills.
• Proficient use of MS Office/Windows operating system and programs.
• Valid driver’s license and proof of liability insurance.

Preferred:

• Bachelor’s degree in social work/human services, or a related field or commensurate experience.
• Knowledgeable of hospital or health care operations.
• Experience providing domestic violence advocacy services.

Hours:

This is a full-time, exempt position and requires a minimum of 40 hours per week. The Bridge Program Manager works in an office environment, with some work done in a healthcare setting, and requires limited local travel. It is primarily a Monday-Friday position but may include evening and weekend hours.

Compensation and Benefits:

This position falls into a salary range starting at $55,000 annually (exempt) and offers a comprehensive benefits package.

Candidates must consent to background and
Division of Family Services (Central Registry/Child Abuse) screenings

Rose Brooks Center is an equal opportunity employer