Dutch Speaking Customer Service for Renewable Energy -Remote in Greece

Employers from Greece; United States; Remote; USD 38,000 - 55,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year Fully Paid

Fully Paid Relocation Package ( flight

Free Greek Lessons, discounts and all

Job summary

Patrique Mercier Recruitment By Nellie in the United States is hiring a Dutch-speaking Customer Service Representative in the Renewable Energy sector. You will support Dutch-speaking clients across multiple channels, addressing inquiries about products and services.

The role emphasizes excellent communication, problem-solving, and collaboration with internal teams. Benefits include relocation assistance, training, and performance bonuses.

Qualifications

• Fluency in Dutch and English, both written and spoken.
• Previous experience in customer service, preferably within renewable energy or environmental sector.
• Strong communication and interpersonal skills.
• Proficiency in customer service software and Microsoft Office applications.
• Detail-oriented with strong organizational and multitasking abilities.
• Genuine interest in renewable energy and sustainability initiatives.

Responsibilities

• Provide excellent customer service to Dutch-speaking clients via phone, email, and chat for renewable energy products.
• Assist customers with account information, service inquiries, and technical support.
• Educate clients on benefits of renewable energy options and help select suitable solutions.
• Handle customer complaints and feedback professionally to ensure satisfaction.
• Collaborate with internal teams to resolve complex issues and streamline service delivery.
• Maintain thorough understanding of company products, services, and industry regulations.
• Document customer interactions meticulously to support service improvement initiatives.

Skills

Dutch language proficiency

English language proficiency

Customer service skills

Communication

Multitasking

Tools

CRM software

Microsoft Office

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is thrilled to announce a new opportunity for a Dutch Speaking Customer Service Representative in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainable energy solutions and committed to delivering exceptional customer service to clients across the Dutch-speaking market.

Responsibilities

• Provide excellent customer service to Dutch-speaking clients through phone, email, and chat, addressing inquiries related to renewable energy products and services.
• Assist customers with account information, service inquiries, and technical support for renewable energy solutions.
• Educate clients on the benefits of renewable energy options and assist them in selecting suitable solutions.
• Handle customer complaints and feedback professionally to ensure high levels of customer satisfaction.
• Collaborate with internal teams to resolve complex issues and streamline service delivery.
• Maintain a thorough understanding of company products, services, and industry regulations.
• Document customer interactions meticulously to support service improvement initiatives.

Requirements

• Fluency in Dutch and English, both written and spoken.
• Previous experience in customer service, preferably within the renewable energy or environmental sector.
• Strong communication and interpersonal skills.
• Ability to handle customer inquiries and complaints with professionalism and efficiency.
• Proficiency in customer service software and Microsoft Office applications.
• Detail-oriented with strong organizational and multitasking abilities.
• A genuine interest in renewable energy and sustainability initiatives.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Free Greek Lessons, discounts and other perks