Durant Transport Driver

RIDE CARE INC; Durant (OK); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Paycom - ATS is seeking a Transport Driver to move clients to needed care within and beyond the contracted area. You will act as the company’s in-person representative, delivering excellent customer service to facility staff, clients, and families in a mental health setting.

Responsibilities include route coordination, detailed log maintenance, and data entry in the Samsara system, with night and weekend hours as required. A valid license and clean driving record are essential.

Qualifications

• High school diploma or equivalent required.
• Clean driving record and valid driver's license.
• Excellent verbal and written English; strong listening skills.
• Experience with data entry and basic typing.
• Comfortable working nights and weekends; flexible hours as needed.
• Ability to stay calm in stressful situations; adaptability.

Responsibilities

• Long- and short-distance driving, coordinating routes with dispatchers.
• Retrieve and secure clients and belongings for trips to facilities.
• Maintain logs of hours per state and company policies; submit monthly.
• Report vehicle defects, accidents, and violations promptly.
• Interact professionally with facility staff, clients and families.
• Enter data into Samsara system and maintain incident/miles logs.
• Collaborate with Dispatchers and Field Supervisors to update contacts.
• Strive to reduce transport arrival times within 2 hours.

Skills

Excellent driving record

Valid driver's license

Proficient in English

Active listening

Tech-savvy

Typing skills

Data entry

Night/weekend shift flexibility

Customer service

Multi-tasking

Education

High school diploma or equivalent

Tools

Samsara

Job description

The Transport Driver plays a key role in our work of transporting clients to needed care within and outside our contracted area. They are often the only in-person representative of the company, providing excellent customer service to facility staff, clients and family members in a mental health setting.Essential Duties and ResponsibilitiesLong- and short-distance driving, coordinating routes and schedules with dispatchers.Retrieve and secure clients and personal belongings for trip to destination facility.Maintain detailed log of working hours in compliance with state and company policies, submitting monthly to Field Supervisor.Ensure mechanical issues with the vehicle are corrected promptly, reporting defects, accidents, and violations immediately.Perform daily maintenance of vehicle (refueling, cleaning, snacks/water, etc.)Interact with facility staff, clients, and family members in a professional manner.Address problems and create solutions, collaborating with Dispatcher and elevating problems to Field Supervisor when necessary.Enter data into Samsara system, maintain logs of calls, incidents, miles driven and more, submitting reports monthly to Field Supervisor.Work collaboratively with Director of Operations and Field Supervisors to update and maintain a list of facility contacts.Drive excellence by creating efficiencies that will reduce the arrival time for transports (under the 2-hour maximum). Report all overages to Field Supervisor.High school diploma or equivalent.26 years or older.Excellent driving record.Valid driver's license.Proficient in English (oral and written); active listener.Tech-savvy, good typing skills, and experience with data entry.Ability to work nights, weekends with flexible hours as needed.Operate in highly stressful situations from both internal and external sources, adapting and making decisions as needed.Ability to multi-task, interpreting on-going problems and suggesting possible solutions.Prior law enforcement, military, dispatch, logistics or mental health experience helpful, but not required.