DUO PM Assistant Manager - Full time

Four Seasons; Hawaii; On-site; USD 78,000 - 86,000; Full time

Benefits offered by this job

Medical, Dental, Life Insurance

401(k) and Roth

Paid time off

Training & Development

Employee Travel Program

Dry Cleaning for Uniforms

Employee Meals

Job summary

Four Seasons Maui seeks a Duo PM Assistant Manager to lead the Lobby Lounge operations, ensuring exceptional guest experiences and adherence to luxury standards.

You will train and motivate the team, manage daily activities, and handle guest concerns while reporting to the Duo Manager in the Food & Beverage division.

Ideal candidates bring 1–2 years supervisory experience in F&B, solid knowledge of service, costs, and compliance, and a commitment to aloha hospitality.

Qualifications

• 1–2 years of supervisory or assistant manager experience in Food & Beverage.
• Strong knowledge of F&B service and cost control.
• Ability to manage labor, merchandising, and accounting basics.
• Proficiency with computer systems used in F&B operations.

Responsibilities

• Plan, organize, and direct daily outlet operations to ensure guest satisfaction.
• Lead, train, evaluate, and coach staff while upholding culture and standards.
• Oversee wine and beverage knowledge, quality, and service in an upscale setting.

Skills

F&B supervision

Food & beverage service

Cost control

Labor control

Merchandising

Accounting

Tools

Hawaii Food Handler Card

Maui Liquor Card

ServSafe

Tuberculosis Clearance

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

About the location:

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort - and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we'll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

Duo PM Assistant Manager

Plan, organize, control and direct the work of employees in the Hotel's Lobby Lounge while ensuring guest satisfaction. This role is part of the Food & Beverage Division, reporting to the Duo Manager. Candidates must have valid authorization to work in the United States at the time of application.

What You Will Do

• Select, train, evaluate, lead, motivate, coach, and discipline all employees to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Provide expert knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience while following and maintaining all local, state, and federal laws relating to alcohol service and consumption.

What You Will Bring

• One to two years previous experience in a supervisory or assistant manager position in Food & Beverage.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires reading, writing and oral proficiency in the English language.
• Hawaii Food Handler Card
• Maui Liquor Card
• ServSafe (within 3 months)
• Tuberculosis Clearance

What To Expect

• Full time schedule based on operational needs, including evenings, weekends, and public holidays
• A physically active role

What We Offer You

• Salary Range: $77,600 - $85,700
• Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)
• Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
• Excellent Training and Development opportunities
• Learning & Development Subsidy
• Many career opportunities within the hotel and to other Four Seasons
• Employee Travel Program
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal and Paid Meal Break

Be part of a cohesive team with opportunities to build a successful career with global potential.

Four Seasons is an Equal Opportunity, Aff…