DUNKIN - Shift Leader

Ontario Trillium Foundation; Orangeburg (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Team environment

Growth opportunities

Job summary

Dunkin' franchisee is seeking a Shift Leader to coach Crew Members during shifts, ensuring Brand standards are met and a positive guest experience is delivered.

Responsibilities include setting goals, assigning tasks, and motivating the team while providing timely feedback to drive success.

Qualifications

• Experience leading or coaching a team.
• Ability to coach Crew Members to meet Brand standards.
• Excellent guest service and communication skills.

Responsibilities

• Coach Crew Members throughout the shift to execute Brand standards and guest experience.
• Set goals, provide job assignments, and motivate others.
• Give timely feedback and recognize successes during shifts.

Skills

Leadership

Coaching

Customer service

Communication

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard