Dunkin Restaurant Manager

GPM Investments, LLC; Johnson City (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Paid Time Off

401(k) with match

Medical, vision, dental insurance

$1,500 SIGN ON BONUS

Job summary

GPM Investments, LLC is seeking a proactive Dunkin' Store Manager to lead daily store operations, drive customer satisfaction, and foster a positive team environment. You will oversee team performance, handle inventory and scheduling, and ensure compliance with health and safety standards in a fast-paced setting.

The role emphasizes leadership, community engagement, and operational excellence, with opportunities for career growth and competitive benefits.

Qualifications

• Must be 21+ years old.
• 2+ years in a food service/retail environment (desired but not required).
• Valid driver’s license and access to a vehicle with insurance.
• Ability to pass a background check and drug test.
• Flexibility to work various shifts.

Responsibilities

• Lead and oversee store operations, ensuring high standards of customer service, safety, sanitation, and product preparation.
• Guide and develop a team of assistant managers, shift leaders, and crew members.
• Manage inventory, scheduling, budgeting, and cash handling to optimize store performance.
• Collaborate with area managers and conduct regular store meetings to drive growth and excellence.
• Engage with customers and manage feedback to deliver an outstanding experience.

Skills

Leadership

Customer service

Team development

Interpersonal skills

Communication

Problem solving

PC skills

Tools

MS Word

MS Excel

Job description

Join Our Team as a Dunkin' Store Manager!

Are you ready to lead and inspire a team in a dynamic and beloved brand? Dunkin' Donuts is seeking a proactive and enthusiastic Store Manager to take charge of the daily operations of our bustling store. This role is more than just management; it's about creating a positive atmosphere, ensuring high standards, and building community connections. If you're passionate about leadership, customer satisfaction, and love the energy of a fast-paced environment, this is the role for you!

Why Join Us

• Weekly Pay Receive regular paychecks every week, adding stability and ease to your financial planning.
• Paid Time Off Enjoy well‑earned breaks with our paid time off policy.
• Career Advancement Explore opportunities for growth within our organization - we value internal promotion and career development.
• 401(k) with 6% Match Plan for your future with our robust 401(k) program, including a generous company match.
• Comprehensive Benefits Benefit from medical, vision, and dental insurance, ensuring your health and well‑being.
• $1,500 SIGN ON BONUS
• Leadership at Its Best Guide and develop a team of assistant managers, shift leaders, and crew members, fostering professional growth and teamwork.
• Community Engagement Participate in local activities to enhance our image and connect with the community.
• Operational Excellence Oversee all aspects of store operations, ensuring compliance with standards in customer service, food costs, safety, sanitation, and product preparation.
• Performance Management Conduct annual reviews and manage store performance, maintaining a high level of customer service and employee morale.
• Strategic Influence Collaborate with area managers, lead store meetings, and drive initiatives for store growth and excellence.
• Customer Interaction Engage with guests, manage feedback, and ensure an outstanding customer experience.
• Team Development Cultivate a strong team through training, development, and performance assessments.
• Quality Assurance Monitor and enhance store performance, ensuring top‑notch service and compliance with health and safety standards.
• Inventory and Product Management Manage inventory, orders, and the introduction of new products and promotions.
• Financial Oversight Handle cash management, budgeting, and scheduling to optimize store operations.
• Store Maintenance Ensure the store, including all equipment and areas, is well‑maintained and presentable.
• Regulatory Compliance Achieve high scores on inspections and audits, adhering to all federal, state, and local labor laws.
• Other duties as assigned
• Must be 21+ years old
• Desired, but not required 2+ years in a food service/retail environment
• Valid driver's license and access to a vehicle with insurance.
• Ability to pass a background check and drug test.
• Flexibility to work various shifts as needed.
• Strong interpersonal and leadership skills
• Judgment, tact, and diplomacy to effectively resolve conflicts
• Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis

This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Equal Opportunity Employer

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

This Organization Participates in E-Verify

https//gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf

GPM Investments, LLC maintains a drug‑free workplace