Dunkin Restaurant Manager

GPM Investments; Johnson City (TN); On-site; USD 44,000 - 51,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Career Advancement

401(k) with 6% Match

Comprehensive Benefits

Job summary

GPM Investments is seeking a proactive and enthusiastic Dunkin' Store Manager in Johnson City, TN, to lead daily operations. This role involves guiding team development, ensuring operational excellence, and engaging with the community for enhancing the brand's image. The ideal candidate will have strong leadership skills and a passion for customer service.

The position offers competitive pay, career advancement opportunities, and a supportive environment. Join us in delivering the best Dunkin' experience!

Qualifications

• Must be 21+ years old.
• Desired, but not required, 2+ years in a food service/retail environment.
• Valid driver's license and access to a vehicle with insurance.
• Ability to pass a background check and drug test.
• Flexibility to work various shifts as needed.

Responsibilities

• Guide and develop a team of assistant managers, shift leaders, and crew members.
• Participate in local community engagement activities.
• Oversee store operations and ensure compliance with standards.
• Conduct annual reviews and manage store performance.
• Collaborate with area managers to drive store growth.

Skills

Interpersonal skills

Leadership skills

Judgment and diplomacy

PC skills

Job description

Overview

Join Our Team as a Dunkin' Store Manager! Are you ready to lead and inspire a team in a dynamic and beloved brand? Dunkin' Donuts is seeking a proactive and enthusiastic Store Manager to take charge of the daily operations of our bustling store. This role is more than just management; it's about creating a positive atmosphere, ensuring high standards, and building community connections. If you're passionate about leadership, customer satisfaction, and love the energy of a fast‑paced environment, this is the role for you!

Why Join Us

• Weekly Pay: Receive regular paychecks every week, adding stability and ease to your financial planning.
• Paid Time Off: Enjoy well‑earned breaks with our paid time off policy.
• Career Advancement: Explore opportunities for growth within our organization – we value internal promotion and career development.
• 401(k) with 6% Match: Plan for your future with our robust 401(k) program, including a generous company match.
• Comprehensive Benefits: Benefit from medical, vision, and dental insurance, ensuring your health and well‑being.
• Pay Rate: $44-51/Year.

Responsibilities

• Leadership at Its Best: Guide and develop a team of assistant managers, shift leaders, and crew members, fostering professional growth and teamwork.
• Community Engagement: Participate in local activities to enhance our image and connect with the community.
• Operational Excellence: Oversee all aspects of store operations, ensuring compliance with standards in customer service, food costs, safety, sanitation, and product preparation.
• Performance Management: Conduct annual reviews and manage store performance, maintaining a high level of customer service and employee morale.
• Strategic Influence: Collaborate with area managers, lead store meetings, and drive initiatives for store growth and excellence.
• Customer Interaction: Engage with guests, manage feedback, and ensure an outstanding customer experience.
• Team Development: Cultivate a strong team through training, development, and performance assessments.
• Quality Assurance: Monitor and enhance store performance, ensuring top‑notch service and compliance with health and safety standards.
• Inventory and Product Management: Manage inventory, orders, and the introduction of new products and promotions.
• Financial Oversight: Handle cash management, budgeting, and scheduling to optimize store operations.
• Store Maintenance: Ensure the store, including all equipment and areas, is well‑maintained and presentable.
• Regulatory Compliance: Achieve high scores on inspections and audits, adhering to all federal, state, and local labor laws.
• Other duties as assigned

Qualifications

• Must be 21+ years old
• Desired, but not required, 2+ years in a food service/retail environment
• Valid driver's license and access to a vehicle with insurance
• Ability to pass a background check and drug test
• Flexibility to work various shifts as needed
• Strong interpersonal and leadership skills
• Judgment, tact, and diplomacy to effectively resolve conflicts
• Intermediate PC skills – ability to use basic word processing and spreadsheet software for internal communications and data analysis

This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Equal Opportunity Employer

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

GPM Investments, LLC participates in E-Verify.

GPM Investments, LLC maintains a drug‑free workplace.