Dunkin' Donuts Shift Supervisor- PBI Airport

Paradies Lagardere Default; West Palm Beach (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Benefits

Company Paid Time Off

Premium pay for Worked Holidays

401K Program

Associate recognition Programs

Merchandise and dining discounts

Transportation and parking space assis

Transportation and parking space assis

Job summary

Paradies Lagardère operates Dunkin' Donuts at the West Palm Beach (PBI) airport, seeking a Shift Supervisor to lead daily restaurant operations in a fast-paced travel environment. The role centers on guest service, staff leadership, quality control, and adherence to health and safety standards.

The ideal candidate will demonstrate strong English communication, team coordination, and a proactive approach to scheduling and operations.

Qualifications

• Must have excellent customer service skills and be able to communicate effectively in English.
• Ability to work various shifts in a 7/365 team environment.
• Strong leadership and organizational skills.

Responsibilities

• Lead each shift by delegating duties, assigning tasks, and following up with all team members.
• Maintain cleanliness and organization throughout the restaurant.
• Follow health and safety regulations and monitor food/beverage quality.
• Open and close restaurant procedures and assist with cash-out and POS training.
• Support staff morale and training, including scheduling.

Skills

Customer service

Leadership

Teamwork

Interpersonal skills

English proficiency

Tools

POS system

Job description

Dunkin' Donuts Shift Supervisor- PBI Airport

Job Category: F&B Management

Requisition Number: DUNKI020363

• Full-Time
• On-site

Locations

Showing 1 location

West Palm Beach-Dining
West Palm Beach, FL 33406, USA

Description

Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.

Great Reasons to Work with Us

• Medical Benefits
• Company Paid Time Off
• Premium pay for Worked Holidays
• 401K Program
• Associate recognition Programs
• Merchandise and dining discounts
• Transportation and parking space assistance

How you can Make a Difference

• Must have a passion for the guest!
• Must say “Yes”, “Please”, and “Thank You”!
• Must smile often!
• Exceed First Class Service standards and behavior with guests, business partners, and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip
  resistant shoes.
• Maintain company standards for food, beverage, service, and atmosphere while building positive customer relations.
• Warmly greets and acknowledges guests upon arrival.
• Serve as a role model and provide accessibility to staff while developing leadership and motivational skills. Exhibit
  efficiency in completing job requirements by working with a sense of urgency and consolidating tasks.
• Supporting programs to enhance staff morale and training, which includes writing of schedules.
• Effectively lead the restaurant while the Manager or Assistant Manager is not present.
• Acts with integrity and honesty while promoting the company culture.

Operations:

• Assist with food, beverage, labor-management costs, receiving, storage, and inventory management.
• Lead each shift by delegating duties, assigning tasks, and following up with all team members.
• Demonstrate management and leadership ability through building effective relationships with customers,
  supervisors, and team members.
• Must be proficient in each role to assist when necessary.
• Follow inventory control procedures to reduce product loss.
• Maintain cleanliness and organization throughout the restaurant.
• Check food quality and temperatures throughout the day to maintain Health and Safety regulations.
• Ensure the security and safety of guests and team members through pro-actively following proper sanitation and
  safety procedures.
• Follow proper procedures and guidelines for opening and closing the restaurant.
• Must demonstrate a commitment to getting the job done. Hours will vary on a weekly basis based on workload
  and deadlines. Working during weekends, holidays, and peak business periods may be required according to the
  manager’s schedule.
• Assists with cash-out procedures.
• Assists with POS training.
• Open-minded to feedback.
• Perform other duties as assigned

POSITION QUALIFICATIONS:

• Must have sufficient self-confidence, poise and interpersonal skills to be able to work effectively as part of a team and to
  take part in professional discussions.
• Must be able to sustain performance under conditions of stress – such as tight deadlines and detailed questioning.
• Ability to be a team player and quick learner in a dynamic, fast-paced environment with varying levels of guests and team
  members present.
• Strong self-motivation, leadership, and organizational skills.
• Positive interpersonal skills.
• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and an ability to communicate effectively, in English.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Proficiency required in reading, writing, and mathematics, in English.
• Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, gripping, climbing
  on a ladder and walking long distances.
• Standing for long periods and the ability to work in an environment with varying temperatures.

#LI-DA1

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.