Ductless Technical Specialist

Trane Technologies; Carrollton (TX); On-site; USD 78,406 - 109,479; Full time

Benefits offered by this job

Health insurance

401K company matching

Paid time off including vacation and sick leave

Job summary

Trane Technologies in Carrollton, Texas is hiring for a position focused on supporting the installation and success of VRF and ductless products. You will work closely with contractor customers and internal teams to ensure satisfaction and provide technical training.

Key responsibilities include troubleshooting, training, and maintaining customer relationships. Ideal candidates have 2-5 years of relevant experience and excellent public speaking skills. The role requires daily travel within the territory.

Qualifications

• Minimum of 2-5 years of VRF Experience.
• Working knowledge of all facets of construction including mechanical, electrical, and plumbing systems.
• Must possess a valid driver's license.

Responsibilities

• Monitor and measure process for post-sales ductless activity.
• Maintain customer satisfaction by addressing concerns.
• Conduct field training for customers.

Skills

VRF Experience

Public speaking and presenting

Mechanical/Plumbing knowledge

Job description

Trane in Carrollton, Texas

In this role, you will work closely with contractor customers and internal teams to support the proper installation, startup, commissioning, and ongoing success of Trane VRF and ductless products.

What you will do

• Participate in VRF/Ductless post sales product success.
• Monitor, and measure process and process measurements to effectively and efficiently meet customer needs in regard to all post sales ductless activity including but not limited to startup and beyond.
• Maintain customer satisfaction by investigating concerns, advising corrective action, and communicating with customers, and co-workers.
• Provide commercial and high-level technical product sales training to area office personnel and customers as required.
• Conduct field training of customers in the install and troubleshooting of VRF and Ductless products.
• Able to troubleshoot VRF and Ductless products.
• Assist customers in the startup and commissioning of VRF and ductless products.
• Build consultative relationships and trust with owners and contracting customers.
• Support area office performance by coaching sales personnel in competent VRF product sales, application, and customer support.
• Administration of warranty process and all post sales activity for ductless business.
• Participate in Mitsubishi DSG program as a representative for your area/region.
• Work with submittals and equipment selections to support internal and external business processes.
• Proactively communicate with all stakeholders while working with various projects and keep detailed reports.
• Engage and build relationships with various resources throughout METUS and Trane.

What you will bring

• Minimum of 2-5 years of VRF Experience.
• Working knowledge of all facets of construction including mechanical, electrical, plumbing systems, etc. preferred.
• Must be able to travel throughout assigned territory.
• Great public speaking and presenting experience is required.
• Daily travel is required, with up to 20% of overnight travel.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Carless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.

薪酬

$78,406.66 - $109,479.99

在工作和生活中茁壮成长

• 从第一天起，您和您的家人即可享受福利，包括健康保险和涵盖丰厚奖励的整体健康计划。
• 家庭建设福利包括生育保障以及收养/代孕援助。
• 401K公司匹配高达6%，再加上额外2%的基础贡献 = 公司总贡献最高可达8%。
• 带薪休假包括15天年假、9天带薪节假日、3天浮动假期、病假，以及支持志愿服务和产假/陪产假的其他选项。
• 通过公司项目提供的教育和培训机会，包括学费资助和学生贷款支持。

此岗位为安全敏感岗位。

我们是一个机会均等的雇主，所有符合条件的申请者均会被公平考虑录用，无论其种族、肤色、宗教、性别、性取向、性别认同、国籍、孕期、年龄、婚姻状况、残疾、受保护退伍军人身份或任何受法律保护的身份。