Dual Sales Manager: Luxury Groups & SMERF Blocks

Hotel Drover; Fort Worth (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Hotel Drover in Fort Worth, TX is seeking a Dual Sales Manager to drive group room revenue for Hyatt while proactively selling SMERF room-only blocks for Hotel Drover. You will balance two properties, coordinate with revenue management, operations, and catering to maximize bookings and profitability.

The role requires strong negotiation, relationship-building, and organization, with duties ranging from account management, site tours, proposals, to contract negotiations and client communications

Qualifications

• Strong interpersonal, negotiation, and relationship-building skills.
• Excellent written and verbal communication skills.
• Strong organization, time management, and problem-solving abilities.
• Ability to work independently and exercise sound judgment.
• Knowledge of the Fort Worth market and DFW area preferred.
• Flexible schedule, including evenings, weekends, and holidays as needed.

Responsibilities

• Hyatt - Group Sales Focus: Manage assigned group accounts.
• Collaborate with operations teams to ensure group needs are communicated and executed successfully.
• Conduct site tours and client presentations as needed.
• Hotel Drover - SMERF Room-Only Focus: Proactively solicit and book SMERF room-only blocks for Hotel Drover.
• Identify and cultivate relationships with planners, and local organizations.
• Negotiate room block contracts in alignment with revenue strategy and availability.
• Serve as primary contact for clients through contract signing and pre-arrival coordination.
• Provide exceptional customer service and maintain a positive, solutions-focused atmosphere for all clients and guests.
• Drive incremental revenue through strategic upselling.
• Prepare internal documents such as event resumes timely and accurately.
• Communicate all group specifications, historical data, and key details to internal departments to ensure seamless execution.
• Prepare external communications such as addendums, updates, and client-facing event documents.
• Achieve or exceed assigned room night and revenue goals (if applicable).
• Balance and prioritize sales efforts across both properties to maximize total revenue.
• Maintain a high level of responsiveness, professionalism, and service for all clients.
• Partner with Revenue Management to ensure proper pricing, displacement analysis, and inventory controls.
• Participate in sales meetings, strategy sessions, and property tours as required.
• Prepare weekly/monthly sales reports and forecasts.
• Represent both hotels at industry events, trade shows, and community networking opportunities.

Skills

Interpersonal skills

Negotiation

Relationship-building

Written & verbal communication

Organization

Time management

Problem-solving

Independent work

Fort Worth market knowledge

Tools

Marriott systems

Job description

Hotel Drover in Fort Worth, TX is seeking a Dual Sales Manager to drive group room revenue for Hyatt while proactively selling SMERF room-only blocks for Hotel Drover. You will balance two properties, coordinate with revenue management, operations, and catering to maximize bookings and profitability.

The role requires strong negotiation, relationship-building, and organization, with duties ranging from account management, site tours, proposals, to contract negotiations and client communications