Dual Rate Table Games Supervisor

ViziRecruiter,LLC.; Northern (KY); Hybrid; USD 32,000 - 60,000; Full time

Job summary

Hollywood Casino & Hotel in Kentucky offers full-time or part-time opportunities for table game dealers. You'll provide accurate dealing at your assigned table, follow established game procedures for Blackjack, Craps, Roulette, Poker, and Baccarat, and deliver prompt, courteous service.

This role requires at least 21, the ability to work nights, weekends, holidays, and overtime, plus strong English communication and interpersonal skills.

Qualifications

• Must have fluent English and strong verbal communication.
• Excellent customer service and interpersonal skills.
• Ability to work nights, weekends, and overtime.
• Proactive and energetic with ability to handle payoffs.

Responsibilities

• Provides accurate and efficient dealing at assigned table game.
• Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and variations.
• Provides prompt, courteous, and accurate dealing at assigned table(s).
• Maintains game security and protects company assets at all times.
• Assists customers in understanding the rules and ensures adherence to policies and standards.

Skills

Verbal communication

Customer service

Interpersonal skills

Team collaboration

Payoff calculations

Education

High School Diploma or equivalent

Job description

Introduction

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

Full-Time or Part-Time Opportunities AvailableWhat does Hollywood Casino & Hotel have to offer?

• Provides accurate and efficient dealing at assigned table game.
• Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.
• Provides prompt, courteous, and accurate dealing at assigned table(s).
• Adheres to all company and departmental policies and procedures and state regulations as relates to this position.
• Performs accurate chip and cash transactions.
• Receives wagers from customers and pays the appropriate game outcomes.
• Maintains game security and protects company assets at all times.
• Assists customers in understanding the rules and ensures adherence to established policies and procedures.Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.

Requirements

• Applicant must be at least 21 years of age.
• Ability to work any shift or hours, including nights, weekends, holidays, and overtime.
• High School Diploma or equivalent preferred.
• Must have strong verbal communication skills; must be fluent and literate in English.
• Must have excellent customer service and interpersonal skills.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Able to add, subtract, multiply, and divide accurately to figure payoffs.