Dual-Property Hotel Ops Leader — Assistant GM

Janko Hospitality; Ottawa (IL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation package

Full benefits package including 401K

Paid time off from Day 1

Hotel discounts at locations worldwide

Job summary

Janko Hospitality seeks a Dual Assistant General Manager to support the General Manager across two Ottawa properties, ensuring seamless daily operations and exceptional guest experiences.

Responsibilities include team leadership, budgeting, HR processes, payroll, recruitment, on-site training, and maintaining brand standards while coordinating across both hotels to optimize performance.

Qualifications

• High school diploma or equivalent required; college degree preferred in Hospitality Management or related field.
• Minimum 3–5 years of progressive management experience in hospitality, including dual-property oversight.
• Experience with established hospitality brands and leadership in team development.

Responsibilities

• Oversee daily operations and team performance across two hotel properties.
• Provide leadership with varied schedules, including 24/7 on-call support as needed.
• Administer HR functions: policies, payroll, recruitment, onboarding and staff development.
• Monitor guest satisfaction and uphold brand standards for cleanliness and safety.
• Analyze financial performance: budget management, expenses, invoicing, cash handling.
• Ensure compliance with local, state, and federal regulations and brand safety protocols.
• Maintain security awareness, manage guest incidents, and oversee lost and found.
• Utilize PMS and office tech to support daily operations; perform physically demanding tasks as needed.

Skills

Leadership

HR management

Budgeting

Guest satisfaction

Operations management

Multi-unit oversight

Communication

Education

High School Diploma

Hospitality Management degree preferred

Job description

Janko Hospitality seeks a Dual Assistant General Manager to support the General Manager across two Ottawa properties, ensuring seamless daily operations and exceptional guest experiences.

Responsibilities include team leadership, budgeting, HR processes, payroll, recruitment, on-site training, and maintaining brand standards while coordinating across both hotels to optimize performance.