Dual Property General Manager

Courtyard-Franklin-Cool-Springs; Franklin (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hotel and Travel Discounts

Medical with HSA

Dental

Vision

Life

Long/Short Term

Supplemental Insurance

401-K with Company Match

Professional Growth and Development Op

Competitive Compensation

Tuition Reimbursement

Job summary

Chartwell Hospitality is seeking a highly motivated leader to guide an experienced team for the Courtyard and Residence Inn in Franklin, TN. The ideal candidate will drive sales, maintain brand standards, and manage budgets while developing staff and delivering guest satisfaction.

The role requires at least five years in hotel management (Marriott preferred) and strong operational knowledge across departments. Local market experience and a proactive, results-driven mindset are essential.

Qualifications

• Five years hotel management experience.
• Marriott experience preferred.
• Proficient in basic computer skills.

Responsibilities

• Ensures all departments are profitable and maintain strong working relationships.
• Supports Sales duties including marketing calls, attending community business functions, qualifying and retention of an in-house group and corporate business, and assisting Director of Sales with hotel sales strategies.
• Meets all Accounts Receivable standards, and conducts monthly calls to ensure aging is current.
• Ensures staff receives proper training for each position, and company standard operating procedures.
• Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
• Allocates funds,authorizes expenditures, and completes in budget planning.
• Reviews monthly financial reports and knows at all times where the hotel stands against budget.
• Manages human resources functions of the hotel by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings.
• Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program.
• Provides a professional image at all times through appearance and dress.
• Responds quickly to guest requests in a friendly manner and follows up to ensure guest satisfaction.
• Follows company policies and procedures and can effectively communicate them to subordinates.
• Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.

Skills

Hotel management experience

Leadership

Customer service

English proficiency

Education

Degree in Hotel or Hospitality Management

Job description

Chartwell Hospitality is seeking a highly motivated individual to lead an experienced team for our Courtyard and Residence Inn - Franklin, TN. A successful candidate will have a strong sense of urgency, personal initiative, and determination, be able to drive sales and exceed expectations of both team members and guests. We are looking for an experienced candidate with a proven track record of successfully managing a hotel's overall operation, and experience in Food & Beverage, Sales and Group Meetings. A strong leader that can create a motivating work environment develop team members and deliver results while upholding all brand quality standards and maintain budgeted revenues and expenses.

Primary Responsibilities:

• Ensures all departments are profitable and maintain strong working relationships.
• Supports Sales duties including marketing calls, attending community business functions, qualifying and retention of an in-house group and corporate business, and assisting Director of Sales with hotel sales strategies.
• Meets all Accounts Receivable standards, and conducts monthly calls to ensure aging is current.
• Ensures staff receives proper training for each position, and company standard operating procedures.
• Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
• Allocates funds,authorizes expenditures, and completes in budget planning.
• Reviews monthly financial reports and knows at all times where the hotel stands against budget.
• Manages human resources functions of the hotel by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings.
• Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program.
• Provides a professional image at all times through appearance and dress.
• Responds quickly to guest requests in a friendly manner and follows up to ensure guest satisfaction.
• Follows company policies and procedures and can effectively communicate them to subordinates.
• Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.

Job Requirements:

• FIVE (5) YEARS HOTEL MANAGEMENT EXPERIENCE
• Marriott preferred
• Passion to provide exemplary guest service
• Ability to create and develop a dynamic team
• Ability to work a flexible schedule
• Valid driver's license
• Ability to read, write, and speak English
• Proficiency with basic computer (PC) and office technology
• Degree in Hotel or Hospitality Managementpreferred
• Local market experience a plus

Benefits:

• Hotel and Travel Discounts
• Medical with HSA
• Dental
• Vision
• Life
• Long/Short Term
• Supplemental Insurance
• 401-K with Company Match
• Professional Growth and Development Opportunities
• Competitive Compensation
• Tuition Reimbursement

Source: Hospitality Online