Dual Hotel Housekeeping Supervisor

Hunter Super Techs - TurnPoint; Charlotte (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision

Life insurance

Pet Insurance

401K with 50% match up to 10%

Tuition assistance

Paid time off

Hotel rate discounts

Job summary

McKibbon Hospitality is seeking a Housekeeping Supervisor for our Charlotte property at 220 East Trade Street. You will lead the housekeeping team, working with the Executive Housekeeper and General Manager to influence the department’s total operations and uphold ethical leadership when leadership isn’t on duty.

You will perform daily housekeeping tasks, inspect safety measures, and contribute to guest satisfaction, brand quality, budgeting, and labor, while training associates to brand

Qualifications

• Previous housekeeping experience within a hotel
• Experience with major hotel brands like Marriott, Hilton, or Starwood (highly desired)
• Knowledge of local and state compliance laws
• The ability to perform inventory management and cost control
• The ability to ensure that hotel policies and brand standards are followed
• Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Responsibilities

• You will perform daily housekeeping skills, as needed.
• You will inspect that safety and security measures are being upheld.
• You will assist with the overall performance of the property’s Housekeeping department, including guest satisfaction, brand quality assurance, budget, and labor.
• You will be responsible for training fellow associates as it relates to brand and company standards in order to maximize revenue.
• You will promote brand and company standards in your actions and communications.
• You will be responsible for maintaining compliance, and you will stay up-to-date on new initiatives for the brand and company.

Skills

Team leadership

Communication

Problem solving

Staff training

Job description

Location: 220 East Trade Street, CHARLOTTE, NC, 28202 Charlotte City Center Market: Dual Branded Hotel: AC Marriott and Residence Inn Marriott

The Housekeeping Supervisor works closely with the Executive Housekeeper, Assistant General Manager, and the General Manager to influence the total operations of the property’s Housekeeping Team. You are responsible for maintaining the highest level of ethical leadership, and you are qualified and ready to lead the department when the Executive Housekeeper is not on duty.

A Day in the Life:

• You will perform daily housekeeping skills, as needed.
• You will inspect that safety and security measures are being upheld.
• You will assist with the overall performance of the property’s Housekeeping department, including (but not limited to) guest satisfaction, brand quality assurance, budget, and labor.
• You will be responsible for training fellow associates as it relates to brand and company standards in order to maximize revenue.
• You will promote brand and company standards in your actions and communications.
• You will be responsible for maintaining compliance, and you will stay up-to-date on new initiatives for the brand and company.

Requirements:

• Previous housekeeping experience within a hotel
• Experience with major hotel brands like Marriott, Hilton, or Starwood (highly desired)
• Knowledge of local and state compliance laws
• The ability to perform inventory management and cost control
• The ability to ensure that hotel policies and brand standards are followed
• Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Ideal Skills & Qualities:

• The skills and experience to lead a team to consistently deliver exceptional guest service
• Sufficient communication and problem-solving skills
• The ability to maintain positive relationships with associates to drive associate satisfaction
• The ability to train and implement McKibbon policies and procedures

Perks & Benefits Beyond the Basics:

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:

Benefits:

Full Time Associates:

Comprehensive benefits package including medical, dental, and visionLife insurancePet InsuranceShort and long-term disabilityPaid time off and holidaysTuition assistance

Financial & Occupational Wellness: All Associates

Competitive Compensation with incentives (incentives vary by position)401K Savings Plan, 50% matching up to 10% of compensationAssociate referral programBrand and company training classes, workshops and conferences for career growth and development (varies by position)

Personal Wellness: All Associates

Fundraising matching funds programTeam volunteer opportunities24/7 chaplain servicesExclusive hotel rate discountsAny state specific holiday, vacation or benefit requirements will apply.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.