Dual Enrollment Administrative Coordinator

Motlow; Elizabethton (TN); On-site; USD 27,000 - 30,000; Full time

Job summary

Tennessee College of Applied Technology Elizabethton is seeking a full-time Dual Enrollment Student Support Associate to provide administrative support for the embedded dual enrollment programs. You will handle data entry, documentation, inquiries, and coordination with high schools and college staff.

The role emphasizes accuracy, organization, and excellent communication with students, parents, and partners.

Qualifications

• High school diploma or equivalent.
• Experience performing clerical, administrative, customer service, or office-related duties.
• Experience with data entry and general computer applications.

Responsibilities

• Provide clerical and administrative support for the Dual Enrollment department and embedded dual enrollment programs.
• Assist with the processing, organization, and maintenance of dual enrollment applications, forms, records, and other required documentation.
• Enter and maintain student and program information in college systems and databases with a high degree of accuracy.
• Review submitted paperwork for completeness and follow up when information or documentation is missing.
• Respond to routine dual enrollment questions received by phone, email, and other forms of communication.
• Serve as a point of contact for students, parents, high school staff, instructors, and college personnel regarding dual enrollment processes and documentation.
• Assist high school partners with questions regarding enrollment, paperwork, deadlines, student information, and other routine dual enrollment matters.
• Assist with tracking student enrollment and required documentation for embedded programs across the 17 local high schools.
• Maintain organized electronic and paper records in accordance with college procedures and applicable requirements.
• Assist with data collection, reports, spreadsheets, and other administrative tracking related to dual enrollment.
• Communicate with appropriate college departments to resolve routine enrollment or documentation issues.
• Assist with correspondence, notifications, and reminders to students and high school partners regarding required actions and deadlines.
• Provide general office/reception support as needed, including answering phones, greeting visitors, directing inquiries, and assisting with routine office functions.
• Maintain confidentiality of student and institutional information.
• Perform other related duties as assigned.

Skills

Organization

Data entry

Multitasking

Communication

Phone/Email communication

Stakeholder collaboration

Record-keeping

Microsoft Office

Confidentiality

Independent & team

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Tennessee College of Applied Technology Elizabethton is seeking a full-time Dual Enrollment Student Support Associate to provide administrative support for the embedded dual enrollment programs. You will handle data entry, documentation, inquiries, and coordination with high schools and college staff.

The role emphasizes accuracy, organization, and excellent communication with students, parents, and partners.