DTVB Room Attendant

HARMONY HOSPITALITY INC; Virginia Beach (VA); On-site; USD 15,153 - 20,664; Full time

Job summary

The Room Attendant position at HARMONY HOSPITALITY INC focuses on maintaining clean, attractive guestrooms and delivering attentive, courteous service to all guests.

Responsibilities include thorough housekeeping per standards, completing pre-cleaning duties, restocking supplies, removing trash and dirty linen, keeping hallways clean, reporting maintenance and missing items, and assisting with Lost and Found.

Qualifications

• The candidate must be able to perform housekeeping duties to a high standard.

Responsibilities

• Maintain clean and attractive guestrooms.
• Provide attentive, courteous and efficient service to guests.
• Complete pre-cleaning duties including guest supplies and linen for cart setup.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep hallways, public areas and closets clean and vacuumed.
• Restock housekeeping cleaning cart for next day.
• Replenish chemical bottles.
• Clean rooms with the door closed unless guest requests otherwise.
• Report missing items to Housekeeping Supervisor/Manager.
• Handle Lost and Found items according to standards.
• Ensure overall guest satisfaction.
• Undertake other duties as assigned by the Director of Housekeeping or Supervisor.

Job description

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.Thoroughly clean guestrooms according to standards.Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.Remove all trash and dirty linen from guestrooms and hallways.Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).Restock housekeeping cleaning cart for next day's use.Replenish chemical bottles.Clean room with the door closed according to standards, unless requested to do otherwise by the guest.Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.Handle items for “Lost and Found” according to the standards.Ensure overall guest satisfaction.Any other job-related duties assigned by the Director of Housekeeping or Supervisor.