ROOM ATTENDANT

Texas Western Management Partners; Fort Worth (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Texas Western Management Partners is seeking a housekeeping associate to clean and service assigned guest rooms and bathrooms in a timely and organized manner according to brand standards. You will change linens, make beds, vacuum, dust surfaces, and ensure mirrors are spotless.

As part of your role, you will notify the front desk when rooms are ready to be sold and report any rooms unable to be serviced on time to your supervisor.

Qualifications

• Requires thorough cleaning of guest rooms per brand standards.
• Ability to respond to guest requests and supervisor instructions.
• Maintains organization of linen and supply areas.

Responsibilities

• Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.
• Notifies front desk when service is complete so rooms may be sold.
• Reports any room that cannot be serviced within appropriate time standards to the supervisor.

Skills

Attention to detail

Time management

Teamwork

Job description

Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.Changes sheets, makes beds and vacuum in both stay-over and check out guest rooms.Dusts entire guest room including tables, nightstands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms.Cleans all mirrors.Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to the supervisor.Reports needed repairs of unsafe conditions to the supervisor.Responds to requests from guests, supervisors or management in a timely and efficient manner.Maintains linen cart and supplies neat and organized to department standards.Maintains the security of equipment, keys, and supplies issued each day.Reports lost and found articles to the supervisor.Replaces light bulbsTransports trash and waste to disposal area.Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen.Cleans rooms in accordance to the specific brand and company minutes per room standardFollows procedures for team cleaning and self-inspecting program.Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to the appropriate department. Follows up to ensure guest satisfaction.Keeps maid station clean and organized, and makes rollaway beds.Provides a professional image at all times through appearance and dress.Follows company policies and procedures.Note: Other duties as assigned by supervisor or management