DSW Store Associate Part-Time

DSW Designer Shoe Warehouse; San Antonio (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading company as a Store Associate, where you'll engage customers, maintain store standards, and leverage technology to enhance the shopping experience. This part-time role offers a chance to be part of a community that values inclusivity and teamwork. Your positive energy and customer-focused approach will help create memorable experiences for shoppers.

Qualifications

• Professional, friendly demeanor required.
• Ability to stand/walk up to 100% of the time.

Responsibilities

• Greet customers and personalize their experience.
• Maintain a clean environment and organize stock.
• Process transactions and handle cash accurately.

Skills

Customer-focused demeanor

Strong communication skills

Ability to work efficiently

Tools

Store technology

Job description

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Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.

Reports to:

Store Manager and/or Customer Experience Leader (CEL)

Our Values:

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What’s Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties and Responsibilities:

Be empowered to meet the customer where they are and personalize their experience:

• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through in-store sales or digital orders.

Be committed to the customer having a consistent positive experience:

• Maintain a neat, clean, and safe environment for internal and external customers, including cleaning and housekeeping tasks.
• Receive inbound freight, prepare, and place merchandise on the sales floor, complete markdowns, and organize the stockroom.

Leverage in-store and digital services:

• Complete fulfillment functions such as locating items, inspecting, packaging, and labeling for pickup/delivery.
• Use company tools to check product availability and assist customers.
• Perform other duties as assigned by management.

Customer interactions and transactional responsibilities:

• Process transactions following company policies.
• Accurately handle cash and operate the register.
• Partner with the CEL for escalated customer service issues.
• Follow all asset protection policies.

Bring energy and teamwork:

• Participate in team meetings and training.
• Be receptive to coaching and feedback.
• Support inclusivity and teamwork.

Required Skills:

• Availability to meet business needs.
• Professional, friendly, customer-focused demeanor.
• Ability to work efficiently in a fast-paced environment.
• Strong communication skills.
• Proficiency with store technology (register, iPhone, calculator).
• Ability to stand/walk up to 100% of the time.
• Ability to lift up to 50 pounds occasionally.
• Stoop, kneel, crouch, or crawl frequently.

Experience:

• No prior retail experience required.