Join to apply for the DSW Store Associate Part-Time role at DSW Designer Shoe Warehouse
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Join to apply for the DSW Store Associate Part-Time role at DSW Designer Shoe Warehouse
Find Your Fit at DSW
We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.
Reports to: Store Manager and/or Customer Experience Leader (CEL)
Our Values:
- We Love What We Do: Bring positive energy and enthusiasm.
- We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
- We Do What’s Right: Model high standards of honesty and integrity.
- We Belong: Value unique experiences and encourage different perspectives.
Essential Duties and Responsibilities:
Customer Engagement
- Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
- Share the benefits of the DSW Loyalty program and enroll new members.
- Answer questions regarding product and complete customer transactions through in-store sales or digital orders.
Maintaining the Store Environment
- Maintain a neat, clean, and safe environment for internal and external customers, including clearing trash, cleaning, and organizing.
- Receive inbound freight, prepare, and place merchandise on the sales floor, and maintain stockroom organization.
In-Store and Digital Services
- Complete fulfillment functions, including locating items, inspecting, packaging, and labeling for pickup/delivery.
- Use company tools to search product availability and assist customers.
- Perform other duties as assigned by management.
Customer Transactions and Asset Protection
- Process transactions accurately, operate the register, and handle cash responsibly.
- Partner with the CEL for escalated customer service issues.
- Follow all asset protection policies.
Teamwork and Energy
- Participate in team meetings and training.
- Be receptive to coaching and feedback.
- Support an inclusive team environment.
Required Skills:
- Availability to meet the needs of the business.
- Professional, friendly, and customer service-oriented.
- Ability to move quickly and effectively in a retail environment.
- Good communication skills.
- Proficiency with technology (register, iPhone, calculator).
- Ability to stand or walk for up to 100% of the time and lift up to 50 pounds.
- Ability to stoop, kneel, crouch, or crawl regularly.
Experience:
- No prior retail experience required.
Additional Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industry: Retail