DSW Store Associate Part-Time

Designer Brands; Pearland (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading retail company as a DSW Store Associate Part-Time, where you'll provide exceptional customer service and contribute to a positive shopping experience. In this role, you will engage with customers, maintain store standards, and support team efforts in a fast-paced environment. No previous retail experience is required, making it a great opportunity for entry-level candidates looking to start their career in retail.

Qualifications

• Availability to meet the needs of the business.
• Professional and friendly demeanor.
• Physical ability to stand/walk for up to 100% of shift.

Responsibilities

• Greet every customer with a friendly approach.
• Maintain a clean and safe environment.
• Process transactions following policies.

Skills

Customer-focused demeanor

Good communication skills

Ability to work efficiently

Job description

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Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we're even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we're excited for YOU to be a part of the evolution of DSW.

Reports to:

Store Manager and/or Customer Experience Leader (CEL)

Our Values

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What's Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties And Responsibilities

Be empowered to meet the customer where they are and personalize their experience

• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.

Be committed to the customer having a consistent positive experience

• Maintain a neat, clean, and safe environment for internal and external customers, including clearing trash, cleaning the store, and organizing stockroom per DSW standards.
• Receive inbound freight, prepare, and place merchandise on the sales floor, complete markdowns, and maintain the stockroom.

Leverage in-store and digital services to bring the power of shoes to life:

• Complete fulfillment functions, including locating, inspecting, packaging, and labeling products for pickup/delivery.
• Use company tools to search product availability and assist customers.
• Perform other duties as assigned by management.

Prioritize customer service:

• Process transactions following policies and procedures.
• Ensure accurate cash handling and correct change.
• Operate the register and partner with leadership for escalated customer issues.
• Follow all asset protection policies.

Bring fun and energy to your work:

• Participate in team meetings and training.
• Be receptive to coaching and feedback.
• Support teamwork and inclusivity.

Required Skills

• Availability to meet the needs of the business.
• Professional, friendly, and customer-focused demeanor.
• Ability to work efficiently in a fast-paced environment.
• Good communication skills.
• Proficiency with technology (register, iPhone, calculator).
• Physical ability to stand/walk for up to 100% of shift and lift up to 50 pounds.
• Ability to stoop, kneel, crouch, or crawl regularly.

Experience

• No previous retail experience required.

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Purchasing
• Industry: Retail