DSW Store Associate Part-Time

Designer Brands (DSW, Camuto Group); Pasadena (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is looking for energetic team members to enhance the customer experience in a vibrant retail environment. This role emphasizes a commitment to customer satisfaction, ensuring every interaction is positive and memorable. As part of a supportive community, you'll engage with customers, assist with their needs, and contribute to a fun and inclusive atmosphere. If you thrive in a fast-paced setting and are passionate about delivering exceptional service, this is the perfect opportunity for you to shine and grow.

Benefits

Health Insurance

Paid Time Off

Retirement Options

Qualifications

• Strong communication skills and customer-focused demeanor.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Greet customers and personalize their shopping experience.
• Maintain a clean and organized store environment.

Skills

Customer Service Skills

Communication Skills

Technology Proficiency

Physical Stamina

Education

High School Diploma

Tools

iPhone

Register

Job description

We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.

Reports to : Store Manager and / or Customer Experience Leader (CEL)

Our Values : We Love What We Do

• Bring positive energy and enthusiasm.

We Own What We Do

• Give and receive feedback openly and embrace change as opportunities for growth.

We Do What’s Right

• Model high standards of honesty and integrity.

We Belong

Essential Duties and Responsibilities :

Be empowered to meet the customer where they are and personalize their experience :

• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.

Be committed to the customer having a consistent positive experience :

• Maintain a neat, clean, and safe environment for our internal and external customers, including tasks like clearing trash, cleaning the store, and organizing stock.
• Receive inbound freight, prepare, and display merchandise on the sales floor according to DSW standards, and maintain stockroom organization.

Leverage in-store and digital services to bring shoes to life :

• Complete fulfillment processes including locating, inspecting, packaging, and labeling products for pickup/delivery.
• Use company tools like iPhone and Register to search product availability and assist customers.
• Perform other duties as assigned by management.

Customer First Approach :

• Complete transactions following DSW policies, ensuring accuracy in cash handling.
• Partner with the Customer Experience Leader (CEL) for escalated customer issues.
• Adhere to asset protection policies.

Bring Fun and Energy :

• Participate actively in team meetings and training.
• Be receptive to coaching and feedback.
• Support teamwork and inclusivity.

Required Skills :

• Availability to meet the needs of the business.
• Professional, friendly, and customer-focused demeanor.
• Ability to work efficiently in a fast-paced environment.
• Strong communication skills.
• Proficiency with technology such as registers and mobile devices.
• Ability to stand, walk, lift up to 50 pounds, and perform physical tasks regularly.

Experience :

The estimated pay range for this position is $18.50 to $19.50. The actual offer will depend on various factors including experience, location, and organizational needs. Benefits may include health insurance, paid time off, and retirement options, subject to eligibility. Learn more at: https://mymobilewalletcard.com/dbi/.