DSW Store Associate Part-Time

DSW Designer Shoe Warehouse; Miami (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading retail company as a Store Associate in Miami, where you will provide exceptional customer service and contribute to a positive shopping experience. Embrace the opportunity to grow in a dynamic environment that values inclusivity and teamwork. No prior retail experience is required, making this an ideal entry-level position for those passionate about customer engagement.

Qualifications

• Availability to meet business needs.
• Ability to lift up to 50 pounds occasionally.

Responsibilities

• Greet every customer with a helpful and friendly approach.
• Maintain a neat, clean, and safe environment for customers and staff.
• Process transactions following policies and procedures.

Skills

Customer-focused attitude

Good communication skills

Proficiency with technology

Job description

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Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.

Reports to:

Store Manager and/or Customer Experience Leader (CEL)

Our Values:

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What’s Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties and Responsibilities:

Be empowered to meet the customer where they are and personalize their experience:

• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through in-store sales or digital orders.

Be committed to providing a consistent positive experience:

• Maintain a neat, clean, and safe environment for customers and staff, including cleaning, organizing, and housekeeping duties.
• Receive inbound freight, prepare, and place merchandise on the sales floor, complete markdowns, and maintain stockroom organization.

Leverage in-store and digital services:

• Complete fulfillment functions including locating, inspecting, packaging, and labeling products.
• Use company tools to check product availability and assist customers.
• Perform other duties as assigned.

Customer transactions and asset protection:

• Process transactions following policies and procedures.
• Ensure accuracy in cash handling and operate the register.
• Partner with leadership for escalated service issues.
• Follow asset protection policies.

Bring fun and energy:

• Participate in team meetings and training.
• Be receptive to coaching and feedback.
• Support teamwork and inclusivity.

Required Skills:

• Availability to meet business needs.
• Professional, friendly, customer-focused attitude.
• Ability to move quickly and meet time expectations.
• Good communication skills.
• Proficiency with technology (register, iPhone, calculator).
• Ability to stand or walk for up to 100% of shift.
• Ability to lift up to 50 pounds occasionally.
• Ability to stoop, kneel, crouch, or crawl regularly.

Experience:

• No previous retail experience required.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail