DSW Store Associate Part-Time

DSW Designer Shoe Warehouse; Miami (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading retail company as a Part-Time Store Associate in Miami. This role focuses on customer engagement, maintaining a positive shopping environment, and efficient transaction processing. Ideal for those who are enthusiastic about customer service and teamwork.

Qualifications

• Professional, friendly, and customer service-oriented attitude.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Greet customers and provide personalized service.
• Maintain a clean and organized shopping environment.
• Process customer transactions accurately.

Skills

Customer Service

Communication

Technology Proficiency

Job description

Join to apply for the DSW Store Associate Part-Time role at DSW Designer Shoe Warehouse

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Join to apply for the DSW Store Associate Part-Time role at DSW Designer Shoe Warehouse

Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.

Reports to: Store Manager and/or Customer Experience Leader (CEL)

Our Values:

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What’s Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties and Responsibilities:

Customer Engagement and Personalization

• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through in-store sales or digital orders.

Maintaining a Positive Shopping Environment

• Maintain a neat, clean, and safe environment for customers and staff, including cleaning, organizing, and restocking.
• Receive inbound freight, prepare, and place merchandise on the sales floor, complete markdowns, and organize the stockroom.

Leveraging In-store and Digital Services

• Complete fulfillment functions, including locating items, inspecting products, packaging, and labeling for pickup/delivery.
• Use company tools to check product availability and assist customers accordingly.
• Perform other duties as assigned by management.

Customer Transactions and Asset Protection

• Process customer transactions accurately and efficiently, following company policies.
• Operate registers, handle cash, and ensure accuracy.
• Partner with the Customer Experience Leader for escalated service issues.
• Follow asset protection policies and procedures.

Team Participation and Personal Development

• Participate in daily team meetings and ongoing training.
• Be receptive to coaching and feedback.
• Support teamwork and foster an inclusive environment.

Required Skills:

• Availability to meet the needs of the business.
• Professional, friendly, and customer service-oriented attitude.
• Ability to work efficiently in a fast-paced environment.
• Good communication skills.
• Proficiency with technology (register, digital tools, calculator).
• Ability to stand or walk for up to 100% of the time.
• Ability to lift up to 50 pounds as needed.
• Ability to stoop, kneel, crouch, or crawl regularly.

Experience: No prior retail experience required.