DSW Store Associate Part-Time

DSW Inc.; Concord (NC); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a dynamic team at a leading footwear retailer where your passion for customer service shines. This role offers the opportunity to engage with customers, providing personalized experiences that make a difference. You'll be part of a vibrant community that values inclusivity and growth, ensuring every customer feels welcomed and supported. With a commitment to fostering a fun and engaging workplace, this position is perfect for those who thrive in a fast-paced retail environment. Embrace the chance to grow your career in a company that values your contributions and invests in your development.

Qualifications

• Availability to meet business needs and provide excellent customer service.
• Ability to stand or walk for extended periods and lift up to 50 pounds.

Responsibilities

• Greet customers with a friendly approach and personalize their shopping experience.
• Maintain a clean environment and assist with product organization and fulfillment.

Skills

Customer Service Orientation

Effective Communication

Technology Proficiency

Physical Stamina

Tools

Register

iPhone

Calculator

Job description

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Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.

Reports to: Store Manager and/or Customer Experience Leader (CEL)

Our Values:

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What’s Right: Model high standards of honesty and integrity.
• We Belong:

Essential Duties and Responsibilities:

• Be empowered to meet the customer where they are and personalize their experience: Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.
• Be committed to the customer having a consistent positive experience: Maintain a neat, clean, and safe environment for internal and external customers, including clearing trash, cleaning the store, and organizing stock.
• Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize the stockroom.
• Leverage in-store and digital services to bring shoes to life: Complete fulfillment functions including locating, inspecting, packaging, and labeling products.
• Use company tools to check product availability and assist customers.
• Perform other duties as assigned by management.
• Prioritize customer first: Complete transactions accurately, operate the register, partner with the CEL on escalations, and follow asset protection policies.
• Bring fun and energy: Participate in team meetings, be open to coaching, and support inclusivity.

Required Skills:

• Availability to meet business needs.
• Professional, friendly, and customer service oriented.
• Ability to work efficiently and communicate effectively.
• Proficient with technology (register, iPhone, calculator).
• Ability to stand or walk up to 100% of the time, lift up to 50 pounds, and perform physical tasks.

Experience:

Already an Associate?

Apply through our internal portal: click here

Why Choose A Career with Designer Brands?

• Invested in your growth and leadership development.
• Fostering a culture of engagement and fun.
• Community involvement and giving back.

About Designer Brands:

One of North America’s largest footwear and accessories companies, operating over 640 retail locations and producing products worldwide.

Important Notice:

Beware of scam emails using our branding. Contact us at [e-mail] for verification.

Nearest Major Market: Charlotte
Nearest Secondary Market: Concord
Job Segment: Asset Protection, Warehouse, Part Time, Retail, Manufacturing