DSHS HCLA Administrative Assistant 3

State of Washington; Lacey (WA); On-site; USD 40,000 - 56,000; Full time

Job summary

State of Washington's DSHS, ODHH in Lacey, WA, seeks an Administrative Assistant 3 to provide confidential administrative and staff support for the HCLA ODHH, supporting Case Management Services and Field Services, reporting to the ODHH Field Supervisor.

A key requirement is effective ASL and written English, with proficiency in Microsoft Office and data systems like DHHIS. You will arrange meetings, manage data, and handle sensitive information in a fast-paced environment.

Qualifications

• A high school diploma or equivalent and three years of clerical, office, or administrative support experience.
• An Associate’s degree in business administration, public administration, or a closely related field and: One year of experience as an Administrative Assistant 2; or Two years of experience as an Administrative Assistant 1.
• An equivalent combination of education and experience totaling four years.

Responsibilities

• Provide administrative and staff support services for HCLA ODHH.
• Enter, reviews, and/or verifies data in Deaf and Hard of Hearing Information System (DHHIS).
• Develops, coordinates, organizes, and/or directs special projects in collaboration with other Case Management and Field Services team members.
• May assist with arranging meetings and/or meeting logistics for ODHH team and CMS team.

Skills

Microsoft Word

Microsoft Excel

Outlook

Databases

Spreadsheets

ASL proficiency

Data entry

Education

High school diploma or equivalent

Associate’s degree in business/public administration

Tools

DHHIS

VRS

VRI

Job description

DSHS HCLA Administrative Assistant 3

Join our HCLA Office of the Deaf and Hard of Hearing (ODHH) as an Administrative Assistant 3 in Lacey, WA. You will play a vital role providing confidential administrative and staff support services for ODHH. This position supports the Case Management Services (CSM) staff and other Field Services, while reporting to the ODHH Field Supervisor. In this position, you will provide information and technical assistance to program participants, staff and outside entities regarding program content, policies and activities.

Note: This position requires the ability to communicate effectively in American Sign Language (ASL) and written English.

Some of what you'll do:

• Provide administrative and staff support services for HCLA ODHH.
• Enter, reviews, and/or verifies data in Deaf and Hard of Hearing Information System (DHHIS).
• Develops, coordinates, organizes, and/or directs special projects in collaboration with other Case Management and Field Services team members.
• May assist with arranging meetings and/or meeting logistics for ODHH team and CMS team.

Desired skills, knowledge, and abilities:

• Proficiency with Microsoft Office programs including Word, Excel, Outlook, databases, spreadsheets, and electronic correspondence.
• Ability and willingness to work with persons who are Deaf, DeafBlind, Hard of Hearing, Late Deafened, Deaf Plus and Speech Disabled.
• Ability to learn and operate specialized technology including assistive communication equipment, telecommunication relay services, video relay services, and video remote interpreting.
• Ability to draft, proofread, and prepare professional documents, reports, meeting agendas, and correspondence with attention to detail and accuracy.
• Strong organizational and multitasking skills with the ability to prioritize assignments and maintain consistent performance in a fast-paced environment.
• Skilled in complex data entry, records management, filing, archiving, and maintaining confidential information.

Who should apply?

Professionals who meet one of the following:

• A high school diploma or equivalent and three years of clerical, office, or administrative support experience.
• An Associate’s degree in business administration, public administration, or a closely related field and:
  • One year of experience as an Administrative Assistant 2; or
  • Two years of experience as an Administrative Assistant 1.
• An equivalent combination of education and experience totaling four years.

Note: To satisfy the ASL fluency requirement and for dual language benefit during employment with ODHH, the candidate is required to take American Sign Language Proficiency Interview (ASLPI) rating of 3 or higher.

This opportunity may be entitled to basic salary plus 5% increase for dual language.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social & Health Services is an equal opportunity employer and does not discriminate in any area of employment, its program or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

Relationship and Reporting Structure (NeoQuit) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here. Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.

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