DSC Security Dispatcher

Dakota Sioux Casino & Hotel; Watertown (SD); On-site; USD 34,000 - 52,000; Full time

Job summary

Dakota Sioux Casino & Hotel is seeking a Security Dispatcher to maintain radio logs, respond to inquiries, and dispatch officers as needed. The role requires strong verbal and written communication, reliability, and physical fitness to lift 40+ lbs.

You must obtain a Key Gaming License and complete all security certifications within one year of hire. The position is on-site in Watertown, SD, with standard shifts and the opportunity to contribute to a secure, professional casino environment.

Qualifications

• High school diploma or GED required.
• Excellent verbal and written communication skills.
• Ability to work irregular hours and be dependable.
• Must be physically fit and able to lift 40+ lbs.
• Must obtain a Key Gaming License upon hire.
• Must complete all security certifications within one year.

Responsibilities

• Maintain and record incoming radio calls on a radio log.
• Receive public and team member inquiries in person or by telephone in a polite and professional manner.
• Dispatch officers by radio, telephone, or in person.
• Maintain files and memorandums.
• Monitor the clocking in and out of all team members.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Reliability

Punctuality

Physical fitness

Education

High school diploma or GED

Tools

Radio codes knowledge

Security certifications

Job description

• Maintains and records incoming radio calls on a radio log
• Receives public and team member inquiries in person or by telephone in a polite and professional manner
• Possess and maintain thorough knowledge of skill in the use of radio codes, signals and call letters or numbers used by Dakota Sioux Casino Security department
• Possess and maintain thorough knowledge of policies and procedures of the Dakota Sioux Casino Security department and the Security operations manual; includes confidentiality
• Dispatch officers by radio, telephone or in person
• Maintains files and memorandums
• Monitors the clocking in and out of all team members
• Other duties as assigned

• Maintains and records incoming radio calls on a radio log
• Receives public and team member inquiries in person or by telephone in a polite and professional manner
• Possess and maintain thorough knowledge of skill in the use of radio codes, signals and call letters or numbers used by Dakota Sioux Casino Security department
• Possess and maintain thorough knowledge of policies and procedures of the Dakota Sioux Casino Security department and the Security operations manual; includes confidentiality
• Dispatch officers by radio, telephone or in person
• Maintains files and memorandums
• Monitors the clocking in and out of all team members
• Other duties as assigned

Position Requirements

• High school diploma or GED equivalent
• Excellent verbal and written communication skills
• Ability to work irregular hours
• Dependable and punctual
• Must be physically fit and able to lift 40+ lbs.
• Must complete all security certifications within one year of hire in accordance with the gaming commissions rules and regulations
• Must obtain a Key Gaming License upon hire