Dry cleaners Front Counter Associate

Nu-Way Cleaners & Tailors of Westch; City of White Plains (NY); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Employee discounts on dry cleaning services

Friendly, team-oriented work environment

Job summary

A high-end dry cleaning service in White Plains is seeking a detail-oriented Customer Service Representative. This role involves greeting clients, managing orders accurately, and providing exceptional service. Ideal candidates will have strong communication skills and a professional demeanor. Competitive pay starts at $18 per hour, with benefits like discounts on services. Join a friendly team committed to excellence.

Qualifications

• Excellent communication is crucial.
• Professional appearance and demeanor are required.
• Reliable and punctual, with the ability to work in a fast-paced environment.

Responsibilities

• Warmly greet and assist customers at the front counter.
• Accurately tag/log incoming dry cleaning and laundry orders using our POS system.
• Maintain a clean, organized, and welcoming front-counter area.

Skills

Strong customer service skills

Fluent English (spoken and written)

Basic computer/point-of-sale experience

Job description

Customer Service Representative – Luxury Dry Cleaner (Full-Time)
Nu Way Cleaners and Taylor’s Inc. White Plains, NY

We are a busy, high-end dry cleaning and laundry service located in the heart of White Plains, serving discerning clients who expect the very best. We’re looking for a friendly, detail-oriented, and professional Customer Service Representative to join our front-counter team.

Responsibilities

• Warmly greet and assist customers at the front counter
• Accurately tag/log incoming dry cleaning and laundry orders using our POS system
• Retrieve and hand back finished orders with care and attention to detail
• Answer phones, take orders, and handle customer inquiries
• Maintain a clean, organized, and welcoming front-counter area
• Assist with light assembly/packaging of orders when needed

Requirements

• Fluent English (spoken and written) – excellent communication is a must
• Professional appearance and demeanor
• Strong customer service skills with a positive, can-do attitude
• Reliable, punctual, and able to work in a fast-paced environment
• Basic computer/point-of-sale experience (will train on our system)
• Ability to stand for extended periods and lift up to 25 lbs
• Weekend availability strongly preferred

Compensation & Benefits

• Starting pay: $18.00 per hour
• Pay increase upon successful completion of training period
• Employee discounts on dry cleaning services
• Friendly, team-oriented work environment

If you love working with people, take pride in delivering exceptional service, and want to be part of a well-established White Plains business, we’d love to meet you!

How to Apply

Call [phone] or email resume to [e-mail]