Drum & Percussion Sales Specialist — In-Store Expert

Guitar Center Inc.; Pineville (NC); On-site; USD 19,000 - 30,000; Full time

Job summary

Guitar Center Inc. is hiring a Drum and Percussion Specialist to serve as the face of the Drum Shop, delivering exceptional customer service and driving sales.

You will greet customers, assess their needs, recommend appropriate drum gear, and work to overcome objections to close sales. The role requires a strong product knowledge base, merchandising discipline, and participation in vendor trainings.

Qualifications

• Excellent customer service orientation.
• Strong interpersonal communication and listening skills.
• Solid knowledge of drums and percussion equipment and trends.
• High attention to detail in merchandising and pricing.
• Genuine enthusiasm for drumming and instruments.
• Retail sales experience and in-store merchandising skills preferred.

Responsibilities

• Greet and assist customers in the Drum Department, providing excellent service throughout their shopping experience.
• Understand customers' musical needs and guide them to suitable Drum & Percussion products.
• Actively promote and sell drum gear to meet or exceed sales goals.
• Maintain a clean, organized, and merchandised department per company standards.
• Monitor inventory, restock displays, and update pricing as needed.
• Participate in onboarding and vendor trainings to stay current with products.

Skills

Customer service

Interpersonal skills

Drum & percussion knowledge

Attention to detail

Enthusiasm for drumming

Job description

Guitar Center Inc. is hiring a Drum and Percussion Specialist to serve as the face of the Drum Shop, delivering exceptional customer service and driving sales.

You will greet customers, assess their needs, recommend appropriate drum gear, and work to overcome objections to close sales. The role requires a strong product knowledge base, merchandising discipline, and participation in vendor trainings.