Drug Testing Results & Lab Liaison

Universal Background Screening; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Universal Background Screening is seeking a Drug Testing Results Specialist to coordinate with laboratories and clinics nationwide to obtain and process drug screening, physical exams, and other occupational health results.

The role requires strong communication skills, meticulous attention to detail, and the ability to manage sensitive information with discretion, ensuring accuracy and timely processing in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• Strong attention to detail and organizational skills.
• Excellent verbal & written communication with a client focus.
• Ability to handle confidential medical information with discretion.
• Proficiency in Microsoft Office Suite and database management systems.

Responsibilities

• Follow up with laboratories and clinics to obtain drug screening, physical exam, and related test results.
• Manage inbound and outbound phone calls with external partners and internal teams.
• Enter, review, and finalize drug test results and occupational health reports within the electronic tracking system.
• Ensure accurate data entry and verification of all test information.
• Apply analytical and investigative thinking to gather, confirm, and document results.
• Perform other duties as assigned.

Skills

Attention to detail

Communication skills

Discretion with sensitive information

Organization skills

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Database management systems

Job description

Universal Background Screening is seeking a Drug Testing Results Specialist to coordinate with laboratories and clinics nationwide to obtain and process drug screening, physical exams, and other occupational health results.

The role requires strong communication skills, meticulous attention to detail, and the ability to manage sensitive information with discretion, ensuring accuracy and timely processing in a fast-paced environment.